Location: Office‑Based- Doncaster
Hours: Monday to Friday, 8:00am - 4:30pm
Salary: £45,000 - £55,000 + Bonus Scheme
Our client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses.
They are looking for a commercially astute and customer‑focused Internal Sales Manager to join their growing team based in Doncaster.
This is an inbound role where you'll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You'll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution.
What You’ll Be Doing
- Lead the small team, coaching others and taking responsibility
- Managing a busy inbox of inbound customer enquiries
- Preparing quotations and processing customer requests
- Building trusted advisor relationships with customers
- Understanding customer requirements and recommending suitable products and solutions
- Handling technical product enquiries and developing product knowledge
- Liaising with suppliers to source products and secure the best commercial outcomes
- Resolving customer issues quickly and effectively
- Supporting customers from initial enquiry through to order completion
- Monitoring opportunities and helping maximise quote conversion rates
- Working closely with colleagues across sales, operations, and purchasing
- Understand when flexibility is needed to win business, protect relationships, or maximise profitability
Requirements
- Strong customer service background
- Commercially minded with excellent decision-making skills
- Confident managing multiple enquiries and priorities
- Excellent communication skills
- Able to build credibility and trust with customers quickly
- Technical curiosity - you don't need to be a construction expert, but you need a genuine desire to learn
- Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential
- Be a real customer advocate that wants to talk to customers
- Have some sales hunger to follow up enquiries and do something extra to win them
Benefits
- £45,000 - £55,000 salary
- Bonus scheme
- Clear progression opportunities
- Stable, growing business with ambitious plans
- Supportive team environment
- Opportunity to make a real impact within the business
- You’ll join an established Sales Support team alongside two existing team members
- While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.
Internal Sales Manager in Doncaster employer: UBT
Join a dynamic and supportive team as a Technical Sales Engineer in the thriving MEP sector, where your expertise will be valued and your contributions recognised. With a family-feel culture, excellent benefits including travel expenses, on-site parking, and regular team incentives, this growing business offers a unique opportunity for professional development and meaningful impact. Embrace the chance to work within a well-established company that prioritises employee growth and fosters strong relationships across the industry.
