At a Glance
- Tasks: Analyse processes and enhance client interactions in a dynamic team environment.
- Company: UBS is the world's largest global wealth manager with a presence in over 50 countries.
- Benefits: Enjoy flexible working options, a supportive team, and opportunities for personal growth.
- Why this job: Join a collaborative culture focused on client experience and strategic enhancement across financial products.
- Qualifications: 3+ years in client-facing Account Management with knowledge of financial markets required.
- Other info: Open to career returners; we value diverse skills and experiences.
The predicted salary is between 43200 - 72000 £ per year.
Your role:
- Analyse processes and daily interactions. Add efficiency where possible by using workflow tools to both enhance client experience and data production.
- Establish new, and enhance existing relationships with Global Markets clients across broad product scope - Equities, Fixed Income, Exchange Traded Derivatives and FX.
- Keep Stakeholders and Management informed of relevant client related developments.
- Collate ideas and feedback from Account Management team members on how to enhance our platform, and share with our partners in strategic development teams.
Your team:
You will be joining the Client Service Team, part of our Integrated Client Lifecycle Services Organization in Investment Bank Operations based in London. Integrated Client Lifecycle Services (ICLS) is responsible for the Client Experience of UBS Clients conducting business within Global Markets. The team is responsible for interaction with our clients ensuring the health of the relationship and driving strategic enhancement in the relationship across various products.
Your expertise:
- 3+ years experience in a client facing Account Management function.
- Comprehensive knowledge of Financial Markets, covering equity, fixed income, fx and derivative products.
- Evidence working well within a team both as an individual, and co-operating on joint tasks.
- Demonstrate the ability to prioritise in a demanding environment, both internally and externally.
- The successful candidate will be able to manage multiple tasks at the same time, and quickly build an ability to identify how to order and structure their day.
- Possess excellent communication skills, be confident to face clients as a representative of UBS.
- Be able to build an effective internal network, make connections globally within UBS to build product knowledge and be able to better serve clients.
- Be able to analyse processes and identify how they can be made more efficient.
About us:
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors. We have a presence in all major financial centers in more than 50 countries.
Join us:
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves. We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Disclaimer / Policy statements: UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
ICLS - Prime Brokerage Account Management employer: UBS
Contact Detail:
UBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICLS - Prime Brokerage Account Management
✨Tip Number 1
Familiarise yourself with the latest trends in financial markets, especially in equities, fixed income, FX, and derivatives. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals already working in account management or client services within the finance sector. Use platforms like LinkedIn to connect and engage with them, as they can provide valuable insights and potentially refer you for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or enhanced client experiences in your previous roles. Being able to articulate these experiences will set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by practicing how you would present complex information clearly and concisely. This is crucial for a client-facing role, and demonstrating this ability can make a strong impression during interviews.
We think you need these skills to ace ICLS - Prime Brokerage Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3+ years of experience in client-facing Account Management roles. Emphasise your knowledge of financial markets, particularly in equities, fixed income, FX, and derivatives.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your ability to analyse processes and enhance client experiences. Mention specific examples of how you've improved efficiency in previous roles.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that illustrate your confidence in client interactions and your ability to build effective internal networks.
Highlight Team Collaboration: Discuss your experience working within teams and how you have cooperated on joint tasks. This will show your potential employer that you can thrive in a collaborative environment.
How to prepare for a job interview at UBS
✨Showcase Your Client Management Skills
Make sure to highlight your experience in client-facing roles. Discuss specific examples where you've successfully managed client relationships and how you enhanced their experience, especially in financial markets.
✨Demonstrate Process Improvement Knowledge
Prepare to discuss how you've identified inefficiencies in processes in previous roles. Be ready to share concrete examples of how you implemented workflow tools or strategies that improved efficiency and client satisfaction.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Consider conducting mock interviews to refine your ability to convey complex information simply and confidently.
✨Build a Network Mindset
Think about how you can leverage internal networks to enhance client service. Be prepared to discuss how you've built relationships within teams and across departments to better serve clients in your past roles.