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For Companies At a Glance
- Tasks: Support customers in processing sustainable materials and optimise product applications.
- Company: UBQ Materials transforms waste into sustainable thermoplastics, reducing carbon footprints.
- Benefits: Enjoy flexible part-time work, contribute to sustainability, and work in an international environment.
- Why this job: Join a mission-driven team redefining materials and making a real impact on the future.
- Qualifications: 5-10 years in polymer processing; strong problem-solving skills and technical knowledge required.
- Other info: Fluency in English is essential; additional languages are a bonus.
UBQ Materials is seeking a Technical Service Consultant (TSC) to support customers in processing our various UBQ products. As part of our mission to revolutionize material solutions with sustainability at the core, we need passionate professionals to drive technical excellence and customer success.
About UBQ
UBQ Materials is an advanced materials company that has developed a patented technology to convert unsorted household waste into a sustainable thermoplastic. By replacing conventional plastics, UBQ helps manufacturers reduce their carbon footprint while maintaining high material performance.
Your Mission
As a Technical Service Consultant, you will provide polymer transformation support to customers, ensuring seamless integration of UBQ products in various processing environments. Your expertise in injection molding, extrusion, and related techniques will help optimize product applications and enhance customer experience.
Key Responsibilities
- Provide hands-on technical support for customers’ trials, primarily focusing on injection molding, with possible involvement in extrusion and rotomolding processes.
- Identify and implement quality improvements in collaboration with customers and internal teams.
- Maintain effective communication and representation of UBQ at customer sites.
- Prepare timely trial reports, ideally within 24 hours of testing.
- Travel within the UK (short trips or up to 3 days as needed).
Job Requirements
- Experience in Chemical / Polymer / Industrial Engineering or related technical field and 5-10 years in Injection Molding Operations, Technical Customer Support, or as an Equipment Specialist in polymer processing.
- Strong knowledge of polymer conversion processes; experience in polypropylene applications is a plus.
- Excellent problem-solving skills and technical acumen.
- Ability to travel; valid driver’s license required.
- Languages: Fluent in English; additional languages (German, French, Polish) are an advantage.
Key Competencies
- Passion for sustainability and innovation.
- Deep technical understanding of polymer processing.
- Willingness to learn and adapt to new material solutions.
- Strong interpersonal and communication skills.
What’s in it for you?
- International working environment.
- Working part-time/on demand as a contractor/freelancer.
- Contributing to our mission: to create 'A world without waste.'
Join us in redefining sustainable materials and making a real impact on the future of plastic processing! Apply now and be part of our mission.
Technical Service Consultant employer: UBQ
Contact Detail:
UBQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Consultant
✨Tip Number 1
Familiarise yourself with UBQ Materials and their sustainable product solutions. Understanding their mission and technology will help you articulate how your skills align with their goals during any discussions or interviews.
✨Tip Number 2
Network with professionals in the polymer processing industry, especially those with experience in injection moulding and extrusion. Engaging with industry peers can provide insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully supported customers in technical roles. Highlighting your problem-solving skills and ability to enhance customer experience will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Stay updated on the latest trends in sustainable materials and polymer processing. Showing your passion for sustainability and innovation during conversations can set you apart as a candidate who truly aligns with UBQ's mission.
We think you need these skills to ace Technical Service Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Technical Service Consultant position. Highlight your relevant experience in polymer processing and customer support.
Tailor Your CV: Customise your CV to reflect your experience in injection molding and technical customer support. Emphasise any specific projects or achievements that demonstrate your problem-solving skills and technical acumen.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and innovation. Explain how your background aligns with UBQ Materials' mission and how you can contribute to their goals.
Highlight Relevant Skills: In your application, make sure to highlight your knowledge of polymer conversion processes and any experience with polypropylene applications. Mention your willingness to learn and adapt to new material solutions.
How to prepare for a job interview at UBQ
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainable practices during the interview. Discuss how your values align with UBQ Materials' mission to create a world without waste, and share any relevant experiences that demonstrate your commitment to sustainability.
✨Demonstrate Technical Expertise
Prepare to discuss your experience in polymer processing, particularly in injection molding and extrusion. Be ready to provide specific examples of how you've solved technical challenges in previous roles, as this will showcase your problem-solving skills and technical acumen.
✨Communicate Effectively
Since the role involves maintaining effective communication with customers, practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where you successfully communicated complex technical information to non-technical stakeholders.
✨Be Ready to Discuss Travel Flexibility
As the position requires travel within the UK, be prepared to discuss your availability and willingness to travel. Highlight any previous experiences where you managed travel effectively while balancing work commitments, as this will demonstrate your adaptability.
