Ubisoft Newcastle is seeking a Service Manager to shape support services for the Rainbow Six Siege portfolio through the Customer Relationship Center (CRC). You’ll report to the Associate Director of Service Management and collaborate with game, business and support teams to enhance player experience and adapt services to changing needs.
You will define the service strategy, build partnerships with Rainbow Six production, Ubisoft Core Services and CRC, run service reviews, track metrics, improve
#J-18808-Ljbffr
Service Manager, Gaming Support & Player Experience in Newcastle upon Tyne employer: Ubisoft
Ubisoft is an exceptional employer that prioritises creativity, well-being, and collaboration within a vibrant studio environment. As a Workplace Specialist, you'll enjoy flexible working hours, generous annual leave, and a commitment to personal and professional development, all while contributing to the creation of beloved gaming experiences. With a strong focus on mental health and community engagement, Ubisoft fosters a culture where every employee can thrive and make a meaningful impact.
