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- Tasks: Help design player services from concept to delivery and solve real-world gaming challenges.
- Company: Join Ubisoft, a global leader in gaming with a diverse and innovative culture.
- Benefits: Competitive salary, health insurance, performance bonuses, and 25 days of holiday.
- Why this job: Kickstart your career in service design while working on exciting gaming experiences.
- Qualifications: Passion for games, strong communication skills, and a keen interest in service design.
- Other info: Enjoy a hybrid work model and be part of an inclusive team that values diversity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six, to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
Are you passionate about video games and curious about how great player experiences are supported behind the scenes? Do you love solving problems and want to develop your skills in service design? If so, this could be the perfect opportunity to start your journey.
As a Junior Service Designer, you’ll help shape how our services come to life — from concept to delivery. You’ll learn to explore the “why” behind player needs and operational challenges, and contribute to designing end-to-end services that balance player experience, efficiency, and scalability.
Working with experienced designers and cross-functional teams, you’ll gain hands-on experience with service design tools and frameworks, including ITIL principles, service blueprints, and value stream mapping. This is a role for someone bright, ambitious, and eager to grow — not someone who already knows it all.
What You’ll Do- Support the discovery of new service opportunities based on player demand and business priorities.
- Help create clear and compelling service design concepts that show how player value will be delivered.
- Collaborate with teams across Live Ops, Technology, and Player Experience to refine and validate service designs.
- Assist in developing processes and documentation that translate design into delivery.
- Learn to use service blueprints and ITIL principles to ensure nothing’s missed — from front-end experience to back-end support.
- Contribute to the transition of new services into live operation and identify opportunities for improvement.
- A genuine interest in service design and player experience.
- Strong organizational skills and attention to detail.
- Great communication and collaboration skills — you enjoy working with others to solve problems.
- Analytical and creative thinking — you can see the big picture and care about the details.
- A passion for games and curiosity about what makes great player experiences possible.
- Exposure to journey mapping or process design.
- Familiarity with ITIL principles or service blueprinting.
- Experience in a live game or player support environment.
We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities, while giving you the opportunity to maintain your work-life balance. Please note that some roles are fully office-based and are not eligible for hybrid working.
BenefitsWith Ubisoft CRC, you will receive a competitive salary along with:
- Personal performance bonus
- Private Health Insurance (including eye care and dental)
- Life Assurance
- Long Term Disability Insurance
- Pension
- Significant discount on the world’s best video games
- Access to Ubisoft's back catalogue on PC
- 25 days of holiday
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.
Junior Service Designer employer: Ubisoft
Contact Detail:
Ubisoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Service Designer
✨Tip Number 1
Get to know Ubisoft and its games! Dive into their titles like Assassin’s Creed and Just Dance. This will not only fuel your passion but also give you insights to discuss during interviews.
✨Tip Number 2
Network like a pro! Connect with current Ubisoft employees on LinkedIn or attend gaming events. Building relationships can open doors and give you insider info about the company culture.
✨Tip Number 3
Show off your skills! Create a portfolio that highlights any service design projects or relevant experiences. Even if they’re personal projects, they can demonstrate your passion and creativity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Ubisoft family and ready to contribute to amazing player experiences.
We think you need these skills to ace Junior Service Designer
Some tips for your application 🫡
Show Your Passion for Gaming: Let your love for video games shine through in your application! Share specific examples of how gaming has influenced your life or inspired your interest in service design. We want to see that spark!
Highlight Your Problem-Solving Skills: As a Junior Service Designer, you'll be tackling challenges head-on. Use your application to showcase instances where you've solved problems creatively, whether in school projects or personal experiences. We’re all about innovation!
Be Clear and Concise: When writing your application, clarity is key. Make sure your ideas flow logically and avoid jargon unless it’s relevant. We appreciate straightforward communication that gets to the point without fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ubisoft
✨Know Your Games
Before the interview, brush up on Ubisoft's major titles and their unique player experiences. Being able to discuss how service design can enhance these games will show your genuine interest and understanding of the industry.
✨Familiarise with Service Design Tools
Get to grips with service blueprints and ITIL principles. Having a basic understanding of these frameworks will not only impress your interviewers but also help you articulate how you can contribute to the team effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled challenges creatively. Whether it's a project at university or a personal endeavour, demonstrating your analytical thinking will highlight your potential as a Junior Service Designer.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team's current projects or challenges they face. This shows your enthusiasm for the role and your eagerness to learn more about how you can contribute.
