At a Glance
- Tasks: Engage and grow a vibrant gaming community through social media and impactful content.
- Company: Join Ubisoft, a global leader in gaming innovation and creativity.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on player engagement and community building.
- Why this job: Be part of a passionate team shaping the future of gaming experiences.
- Qualifications: 2+ years in Community Management or related fields with strong digital communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more.
We believe diverse perspectives help both players and teams thrive.
If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!
The Community Manager is responsible for fostering and growing an engaged player community through executing the community strategic plan created by their brand’s Community Developer.
Responsibilities include communicating with players through social media channels, creating impactful community content to engage and inform, and driving player feedback within the organisation.
Community Managers work closely with Community Development, Social Media, Production, and Marketing teams to drive player engagement, share actionable feedback, and strengthen the relationship between players and the brand.
Collaborate on defining and helping to execute the community strategic plan, driven by the Community Developer and broader brand team for your specific brand(s).
Create player-facing resources and engaging digital content
Interface with internal production resources to produce assets required to support content deliverables.
Help develop programs to identify key influencers and leverage these community members to help evangelize the brand and/or game for the community.
Assess and report on the community’s pulse, understand community concerns, and communicate community status to internal cross-functional partners.
Develop initiatives that encourage user-generated content and strengthen player loyalty.
Work closely with Community Developers, Social Media Managers, Marketing, Production, Customer Support, and Game Development teams to ensure alignment on priorities and messaging.
Be passionate about gaming, highly skilled in digital communication, and experienced in managing online communities across a variety of platforms.
Possess a strong understanding of live-service games, social media trends, content creation, and community engagement best practices.
2+ years of experience in Community Management, Social Media Management, Customer Experience, or a related field.
~ Proven experience managing and moderating online communities in digital environments.
~ Experience using community and social media management tools, such as Discord, Reddit, Sprinklr, Hootsuite, Sprout Social, or similar platforms.
~ Strong knowledge of social media platforms, content trends, and community-building best practices, particularly on Discord, Tik Tok, Instagram, X, You Tube, and Twitch.
~ Experience within the video game, entertainment, or digital media industry.
Knowledge of live-service games and community lifecycle management.
Familiarity with video editing and multimedia content production.
Experience managing crisis communications or high-volume online communities.
Data beheerder employer: Ubisoft
Ubisoft is an exceptional employer that champions diversity and innovation, creating a vibrant work culture where creativity thrives. As part of the Community Team in a dynamic gaming environment, employees benefit from robust growth opportunities, collaborative teamwork, and the chance to engage with passionate gamers worldwide. Join us in shaping memorable gaming experiences while enjoying a supportive atmosphere that values every voice.
