Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead data-driven insights and support decision-making in player experiences.
- Company: Join Ubisoft, a global leader in gaming with iconic franchises.
- Benefits: Enjoy competitive salary, private health insurance, and 25 days holiday.
- Why this job: Be part of a creative team that values fun and innovation in gaming.
- Qualifications: Bachelor's degree or equivalent experience in analytics; strong SQL and BI tool skills required.
- Other info: Flexible hours, casual dress code, and a vibrant workspace in Newcastle.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description
We’re looking for a strategic and results-oriented Data Analytics Manager to lead insights and decision support within our CRC (Customer Relationship Center) Analytics team. This role is ideal for someone with a strong background in data analysis, business intelligence, and stakeholder management—who is confident using data to influence outcomes.
As the Analytics Manager, you will lead initiatives to understand how player support experiences impact broader player behaviors—such as game engagement, retention, and purchasing. You’ll translate complex data into actionable insights using tools like SQL, Excel, and business intelligence platforms, while guiding a team of analysts and working closely with cross-functional stakeholders.
Key Responsibilities
- Lead Data-Driven Insight Generation: Use advanced querying, dashboards, and reporting to uncover trends and inform decision-making around player support and customer experience.
- Stakeholder Collaboration: Partner with business, operations, and leadership teams to align analytics initiatives with organizational priorities and to guide decision-making through data.
- Team Leadership & Mentoring: Support a team of analysts, encouraging development, fostering best practices, and aligning analytics output to business impact.
- Improve Reporting Infrastructure: Enhance and standardize dashboards and reports using BI tools like Tableau, Power BI, or Looker to ensure clarity, accessibility, and relevance.
- Ensure Data Quality & Accessibility: Work with data engineering and operations teams to maintain data accuracy, documentation, and governance standards.
- Champion Data Literacy: Help stakeholders interpret results, understand key metrics, and make confident, data-informed decisions.
Qualifications
Required Qualifications & Skills
- Bachelor’s degree in a relevant field (e.g., Business Analytics, Statistics, Economics, Management Information Systems), or equivalent experience.
- Strong proficiency in SQL and experience working with relational databases or cloud data platforms.
- Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar.
- Advanced Excel skills including pivot tables, charts, and statistical functions.
- Proven experience using data to solve business problems and influence stakeholders at different levels.
- Excellent communication and storytelling skills; able to present complex findings in a clear and actionable way.
- Demonstrated experience managing or mentoring analysts or cross-functional teams.
- Strong analytical mindset with a focus on accuracy, detail, and continuous improvement.
Preferred Qualifications
- Experience with CRM platforms like Salesforce or Zendesk and understanding of support operations data.
- Exposure to statistical or predictive modeling techniques (even if conducted by others).
- Experience coordinating with technical teams (data engineers, data scientists) to define requirements or interpret results.
- Interest in or knowledge of the video game or entertainment industry is a plus.
Additional Information
In line with Ubisoft\’s hybrid work model, our flexible work policy includes a minimum of three days per week in our Newcastle office, with the option to work from home up to two days.
Benefits
With Ubisoft CRC, you will receive a competitive salary along with:
- Personal performance bonus
- Private Health Insurance (including eye care and dental)
- Life Assurance
- Long Term Disability Insurance
- Pension
- Significant discount on the world’s best video games
- Access to Ubisoft\’s back catalogue on PC
- 25 days of holiday
Perks:
- We work in the heart of Newcastle city centre, right on top of Haymarket metro station in a lively, international and creative space.
- A kitchen stocked with cereals, fruits, unlimited filtered water, teas, coffee
- Regular professional and social events
- Flexible working hours
- A casual dress code
- Fun, we like to work hard but have a laugh too!
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.
Company Description
Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
#J-18808-Ljbffr
Data Analytics Manager employer: Ubisoft
Contact Detail:
Ubisoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analytics Manager
✨Tip Number 1
Familiarise yourself with the specific BI tools mentioned in the job description, like Tableau and Power BI. Consider creating a portfolio of dashboards or reports that showcase your ability to translate data into actionable insights.
✨Tip Number 2
Network with professionals in the gaming industry, especially those who work in analytics or data roles. Attend relevant meetups or webinars to gain insights and make connections that could help you stand out during the application process.
✨Tip Number 3
Brush up on your SQL skills by working on real-world projects or online challenges. Being able to demonstrate your proficiency in querying databases will be crucial in showcasing your technical capabilities to potential employers.
✨Tip Number 4
Prepare to discuss how you've used data to influence business decisions in past roles. Think of specific examples where your insights led to measurable outcomes, as this will resonate well with the hiring team at Ubisoft.
We think you need these skills to ace Data Analytics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis, business intelligence, and stakeholder management. Use specific examples that demonstrate your proficiency in SQL, BI tools, and team leadership.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data analytics and how it can influence player experiences. Mention your familiarity with the gaming industry and how your skills align with the responsibilities of the Data Analytics Manager role.
Showcase Your Technical Skills: Clearly outline your technical skills in SQL, Excel, and BI tools like Tableau or Power BI. Provide examples of how you've used these tools to generate insights and drive decision-making in previous roles.
Highlight Leadership Experience: If you have experience managing or mentoring teams, make sure to highlight this in your application. Discuss how you've supported analysts in their development and aligned analytics output with business impact.
How to prepare for a job interview at Ubisoft
✨Showcase Your Data Skills
Be prepared to discuss your experience with SQL, Excel, and BI tools like Tableau or Power BI. Bring examples of how you've used these tools to generate insights and influence decision-making in previous roles.
✨Understand the Company Culture
Familiarise yourself with Ubisoft's values and mission. Highlight your passion for gaming and how it aligns with their commitment to enriching players' lives. This will show that you're not just a fit for the role, but also for the company.
✨Prepare for Stakeholder Scenarios
Think of examples where you've successfully collaborated with cross-functional teams or influenced stakeholders. Be ready to discuss how you can align analytics initiatives with organisational priorities, as this is crucial for the role.
✨Demonstrate Leadership Qualities
Since the role involves mentoring a team of analysts, prepare to talk about your leadership style. Share experiences where you've supported team development and fostered best practices, showcasing your ability to guide others effectively.
