Service Manager, Gaming Support & Player Experience in Newcastle upon Tyne

Service Manager, Gaming Support & Player Experience in Newcastle upon Tyne

Newcastle upon Tyne Full-Time On-site
Ubisoft Entertainment Inc.

Ubisoft Newcastle is seeking a Service Manager to shape support services for the Rainbow Six Siege portfolio through the Customer Relationship Center (CRC). You’ll report to the Associate Director of Service Management and collaborate with game, business and support teams to enhance player experience and adapt services to changing needs.

You will define the service strategy, build partnerships with Rainbow Six production, Ubisoft Core Services and CRC, run service reviews, track metrics, improve

Service Manager, Gaming Support & Player Experience in Newcastle upon Tyne employer: Ubisoft Entertainment Inc.

Ubisoft Newcastle is an exceptional employer, offering a vibrant work culture that thrives on innovation and diversity. As a Service Manager, you'll have the opportunity to shape player experiences in a collaborative environment, with ample growth opportunities and a commitment to employee development. Located in the heart of Newcastle upon Tyne, you will be part of a passionate team dedicated to pushing the boundaries of gaming, while enjoying the unique advantages of working in a city known for its creativity and community spirit.

Ubisoft Entertainment Inc.

Contact Details:

Ubisoft Entertainment Inc. Recruitment Team