Live Ops Problem Management Lead in Newcastle upon Tyne

Live Ops Problem Management Lead in Newcastle upon Tyne

Newcastle upon Tyne Full-Time On-site
Ubisoft Entertainment Inc.

Ubisoft Newcastle is seeking a Problem Management Specialist to lead end-to-end investigation and resolution of recurring and high-impact issues across our technology landscape. You will partner with CRC teams, Vendor Operations, and LiveOps to improve service stability and player experience.

You will drive root-cause analysis, coordinate corrective actions, and document workarounds, while communicating complex information clearly to technical and business stakeholders.

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Live Ops Problem Management Lead in Newcastle upon Tyne employer: Ubisoft Entertainment Inc.

Ubisoft Newcastle is an exceptional employer, offering a vibrant work culture that thrives on innovation and diversity. As a Service Manager, you'll have the opportunity to shape player experiences in a collaborative environment, with ample growth opportunities and a commitment to employee development. Located in the heart of Newcastle upon Tyne, you will be part of a passionate team dedicated to pushing the boundaries of gaming, while enjoying the unique advantages of working in a city known for its creativity and community spirit.

Ubisoft Entertainment Inc.

Contact Details:

Ubisoft Entertainment Inc. Recruitment Team