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- Tasks: Support sales teams by demonstrating innovative tech solutions to meet customer needs.
- Company: Join Ubisense, a leader in smart space technology and Industry 4.0.
- Benefits: Competitive salary, benefits package, and exposure to global clients.
- Why this job: Be part of a team transforming industries with cutting-edge real-time location systems.
- Qualifications: Degree in Engineering or Computer Science; strong communication and problem-solving skills.
- Other info: Dynamic, collaborative environment with opportunities for growth and travel.
The predicted salary is between 36000 - 60000 £ per year.
About Ubisense Limited
Ubisense is a company at the forefront of Industry 4.0 and the Industrial Internet-of-Things. We build products that transform physical space into “smart space”, enabling software to see, understand and participate in the real world of people and business activities. In so doing, we augment people and objects with new forms of insight and intelligence that make the environments we live and work in more productive, safe and profitable. This unique ability to connect the physical to the digital has been our driving force for more than 18 years and has enabled Fortune 500 manufacturers like Daimler-Benz, Lockheed Martin and John Deere to revolutionise the way they build our cars, the most advanced aircraft and the machinery that grows our food. We are a privately held company with around 65 employees, supporting customers across North America, Europe, UK, Japan and the Middle East. We have ambitious and well-funded growth plans, requiring talented people to help execute on our vision. We are looking for people who are interested in the future, who believe that technology will play a fundamental role in improving the world of tomorrow, and who want to be a part of making that happen. At Ubisense, we believe that diversity, equity, and inclusion are fundamental to our success and growth. We are committed to creating a workplace where everyone feels valued, respected, and encouraged to contribute their unique perspectives. With that in mind, we welcome applicants from all backgrounds and uphold high standards within our recruiting and hiring practices. We look forward to seeing your application!
About the role
As a Sales Support Engineer, you will partner closely with account sales representatives to help customers understand how our solutions can meet their specific application requirements. You will translate technical capabilities into compelling, customer-focused demonstrations and proposals, and develop new application prototypes to illustrate the value of our solutions. You will play a key role in responding to RFPs and RFIs, providing technical input to sales opportunities, and building a deep understanding of our technology and its routes to market.
What you will do
- Work with sales teams to determine the most appropriate combination of hardware, platform software, and end-to-end solutions for customer applications.
- Demonstrate the features and capabilities of our products in ways that are relevant and compelling to customers.
- Respond to RFPs, RFIs, and other customer technical queries.
- Provide input on technical aspects of proposals, solution architecture, and pricing where required.
- Support proof-of-concept deployments and pilot projects at customer sites.
- Maintain a deep understanding of the company’s technology, products, and industry-specific applications.
- Travel moderately to customer sites in the UK and Europe; occasional international travel further afield.
Skills & Experience
- Strong customer-facing skills, able to communicate complex technical concepts clearly and persuasively.
- Inventive, tenacious, and able to develop creative solutions to meet customer needs.
- Good understanding of networking technologies and integration principles.
- Experience in technical pre-sales, sales engineering, or similar roles.
- Experience with 3D visualization tools like SketchUp.
- Experience with Linux system administration.
- Understanding of industrial networking protocols (MQTT, OPC-UA) and enterprise IT/OT systems.
- German language skills are a plus but not essential.
Qualifications
- Degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.
What We Offer
- Opportunity to work with cutting-edge RTLS technology across multiple industries.
- Exposure to complex, high-value customer projects and global clients.
- Collaborative and innovative working environment.
- Competitive salary (commensurate with experience) and benefits package.
Experience Level: Entry Level; ideally not more than 2 years work experience.
Sales Support Engineer – Real-Time Location Systems employer: Ubisense Group
Contact Detail:
Ubisense Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Engineer – Real-Time Location Systems
✨Tip Number 1
Get to know the company inside out! Research Ubisense and its products, especially how they transform physical spaces into smart environments. This knowledge will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your technical explanations! As a Sales Support Engineer, you'll need to communicate complex ideas clearly. Try explaining your understanding of networking technologies or 3D visualisation tools to a friend – it’ll boost your confidence for those customer-facing moments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and might even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ubisense team and contributing to our innovative journey.
We think you need these skills to ace Sales Support Engineer – Real-Time Location Systems
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology and its impact on the future shine through. We want to see how you connect with our mission of transforming physical spaces into smart environments.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that align with the Sales Support Engineer role. We love seeing how your background fits with our needs, so don’t hold back!
Be Clear and Concise: Communicate your ideas clearly and avoid jargon unless necessary. We appreciate straightforwardness, especially when it comes to complex technical concepts. Remember, clarity is key in making a strong impression!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ubisense Group
✨Know Your Tech
Make sure you have a solid understanding of Ubisense's technology and how it fits into the Real-Time Location Systems landscape. Brush up on networking technologies, industrial protocols like MQTT and OPC-UA, and be ready to discuss how these can solve customer problems.
✨Showcase Your Communication Skills
As a Sales Support Engineer, you'll need to explain complex technical concepts clearly. Practice articulating your thoughts on how Ubisense's solutions can meet specific customer needs. Use examples from your past experiences to demonstrate your ability to communicate effectively.
✨Prepare for Customer Scenarios
Think about potential customer scenarios and how you would approach them. Be ready to discuss how you would tailor demonstrations and proposals to highlight the value of Ubisense's products. This will show your inventive side and your understanding of customer-centric solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about Ubisense's growth plans, company culture, and the role itself. This not only shows your interest in the position but also helps you gauge if the company aligns with your values, especially regarding diversity and inclusion.