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- Tasks: Support sales teams by demonstrating innovative tech solutions and developing customer-focused prototypes.
- Company: Join Ubisense, a leader in smart space technology transforming industries worldwide.
- Benefits: Competitive salary, benefits package, and exposure to global clients and projects.
- Why this job: Be part of a team shaping the future with cutting-edge technology and impactful solutions.
- Qualifications: Degree in Engineering or Computer Science; strong communication and problem-solving skills.
- Other info: Dynamic, inclusive workplace with opportunities for growth and travel across Europe.
The predicted salary is between 30000 - 42000 £ per year.
Ubisense is a company at the forefront of Industry 4.0 and the Industrial Internet-of-Things. We build products that transform physical space into "smart space", enabling software to see, understand and participate in the real world of people and business activities. This unique ability to connect the physical to the digital has been our driving force for more than 18 years and has enabled Fortune 500 manufacturers like Daimler-Benz, Lockheed Martin and John Deere to revolutionise the way they build our cars, the most advanced aircraft and the machinery that grows our food.
We are a privately held company with around 65 employees, supporting customers across North America, Europe, UK, Japan and the Middle East. We have ambitious and well-funded growth plans, requiring talented people to help execute on our vision. At Ubisense, we believe that diversity, equity, and inclusion are fundamental to our success and growth. We are committed to creating a workplace where everyone feels valued, respected, and encouraged to contribute their unique perspectives.
As a Sales Support Engineer, you will partner closely with account sales representatives to help customers understand how our solutions can meet their specific application requirements. You will translate technical capabilities into compelling, customer-focused demonstrations and proposals, and develop new application prototypes to illustrate the value of our solutions. You will play a key role in responding to RFPs and RFIs, providing technical input to sales opportunities, and building a deep understanding of our technology and its routes to market.
Key Responsibilities
- Work with sales teams to determine the most appropriate combination of hardware, platform software, and end-to-end solutions for customer applications.
- Demonstrate the features and capabilities of our products in ways that are relevant and compelling to customers.
- Respond to RFPs, RFIs, and other customer technical queries.
- Provide input on technical aspects of proposals, solution architecture, and pricing where required.
- Support proof-of-concept deployments and pilot projects at customer sites.
- Maintain a deep understanding of the company's technology, products, and industry-specific applications.
- Travel moderately to customer sites in the UK and Europe; occasional international travel further afield.
Skills & Experience Required
- Strong customer-facing skills, able to communicate complex technical concepts clearly and persuasively.
- Inventive, tenacious, and able to develop creative solutions to meet customer needs.
- Good understanding of networking technologies and integration principles.
- Experience in technical pre-sales, sales engineering, or similar roles.
- Experience with 3D visualization tools like SketchUp.
- Experience with Linux system administration.
- Understanding of industrial networking protocols (MQTT, OPC-UA) and enterprise IT/OT systems.
- German language skills are a plus but not essential.
Qualifications
- Degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.
What We Offer
- Opportunity to work with cutting-edge RTLS technology across multiple industries.
- Exposure to complex, high-value customer projects and global clients.
- Collaborative and innovative working environment.
- Competitive salary (commensurate with experience) and benefits package.
Experience Level: Entry Level; ideally not more than 2 years work experience.
Sales Support Engineer – Real-Time Location Systems in London employer: Ubisense Group
Contact Detail:
Ubisense Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Engineer – Real-Time Location Systems in London
✨Tip Number 1
Get to know the company inside out! Research Ubisense and its products, especially how they transform physical spaces into smart environments. This knowledge will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your technical explanations! As a Sales Support Engineer, you'll need to communicate complex ideas clearly. Try explaining your understanding of networking technologies or industrial protocols to a friend – it’ll boost your confidence for those customer-facing moments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and might even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ubisense team and contributing to our innovative journey.
We think you need these skills to ace Sales Support Engineer – Real-Time Location Systems in London
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology and innovation shine through. We want to see how you believe tech can improve the world, just like we do at Ubisense!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that align with the Sales Support Engineer role. We love seeing how your background fits into our vision!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, especially when it comes to complex technical concepts. Show us you can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Ubisense.
How to prepare for a job interview at Ubisense Group
✨Know Your Tech
Make sure you have a solid understanding of the technology and products that Ubisense offers. Brush up on networking technologies, industrial protocols like MQTT and OPC-UA, and any relevant software tools. Being able to discuss these confidently will show your technical prowess.
✨Customer-Centric Approach
Prepare to demonstrate how you can translate complex technical concepts into customer-friendly language. Think of examples where you've successfully communicated technical information to non-technical audiences. This will highlight your strong customer-facing skills.
✨Showcase Your Creativity
Be ready to discuss how you've developed creative solutions in past roles. Ubisense values inventive thinkers, so think of specific instances where you’ve tackled challenges with innovative approaches. This will help you stand out as a problem-solver.
✨Practice Your Demos
Since you'll be demonstrating product features, practice how you would present these capabilities. Consider creating a mock demo or presentation that showcases your ability to engage customers and illustrate the value of the solutions. This will prepare you for the practical aspects of the role.