Senior Operations Leader in England

A global service provider is seeking a Senior Operations Manager in Eastwood to oversee daily operations of financial programs and manage a team of operations managers.
The role focuses on maintaining client satisfaction, meeting KPIs, and enhancing operational performance.
Ideal candidates should have strong call center management experience and be skilled in client engagement and achieving organizational objectives.
This role requires a hands-on, detail-oriented approach and willingness to work on a night shift.
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