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- Tasks: Act as a People Advocate, resolving employee disputes and advising on employment laws.
- Company: Ubiquity is a dynamic company focused on employee relations and HR solutions.
- Benefits: Enjoy flexible work options, corporate perks, and a supportive team environment.
- Why this job: Join a culture that values advocacy, strategic thinking, and impactful employee relations.
- Qualifications: Bachelor's degree and 3 years of HR experience required; employee labor relations experience is a plus.
- Other info: Opportunity to work onsite or remotely, with potential for graveyard shifts.
The predicted salary is between 28800 - 43200 £ per year.
Ubiquity is seeking a People Advocate for our PH Offices. This position is responsible for acting as an advisor on specific areas of employment laws, mediate on employee disputes, represent the company on external mediation and to support the HR Business Partners Group as an expert consultant on all employee and labor relations issues within the assigned business unit.
The ideal candidate will work at both strategic and operational level to manage various employee policies that affect people at work.
Responsibilities:
- Serves as the point of contact for employee relations, conduct, and/or compliance concerns;
- Interviews employees to gather information to facilitate resolution of the concern;
- Assesses the nature and severity of the complaint and either provides coaching resources or conducts an investigation;
- Partners with Legal, HRBPs, managers, and other key stakeholders to conduct a complete and impartial investigation.
- Ensures recommendations are in alignment with company policies and practices.
- Partners with HRBPs on performance issues raised by leaders and confers with HRBP to provide support and recommendation on how to manage situations.
- Reviews all performance documentation before it is delivered to ensure consistency and completeness.
- Analyzes employee relations case trends and in partnership with Human Resources Business Partners.
- Provides workplace-related recommendations/insights directly related to an investigation in accordance with company policy and practice
- Manages and updates HR policies and processes.
- Work effectively with compliance, legal, HR, security, and other partners to foster trust and accountability.
- Remains current with new, evolving ER challenges across a variety of processes and proactively recommends solutions to manage them.
- Review internal processes and make recommendations for improvements; drive solutions that are compliant while supporting business objectives and goals.
- Performs other related duties as assigned.
Knowledge, Skills, Experience:
- Bachelor\’s Degree in any specialization is required
- Must have at least 3 years of work experience specializing in Human Resources or equivalent.
- Experience specializing in Employee Labor Relations is a plus. Exposure in handling LR for a BPO or Call Center company is a plus
- Engagement and Partnership Background is highly desired
- Excellent interpersonal, written, and oral communication skills
- Ability to complete work with a high level of accuracy and attention to detail.
- Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment.
- Ability to support remote work for other Ubiquity PH Sites in relation to ELR Concerns
- Ability to work onsite and on a graveyard shift schedule
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Employee Relations Specialist employer: Ubiquity Global Services, Inc.
Contact Detail:
Ubiquity Global Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Familiarise yourself with the latest employment laws and regulations relevant to the Philippines. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field of employee relations.
✨Tip Number 2
Network with professionals in the HR and employee relations sectors. Attend industry events or join online forums where you can connect with others who may provide insights or even referrals for the position at Ubiquity.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved employee disputes or improved workplace policies. Real-life examples will showcase your expertise and problem-solving skills, which are crucial for this role.
✨Tip Number 4
Research Ubiquity's company culture and values. Understanding their approach to employee relations will allow you to tailor your discussions during the interview, showing that you're a great fit for their team.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations and human resources. Use specific examples that demonstrate your ability to handle disputes, conduct investigations, and work with various stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee advocacy and detail how your skills align with the responsibilities outlined in the job description. Mention any specific experiences that relate to managing employee policies and compliance.
Showcase Relevant Skills: Emphasise your interpersonal, written, and oral communication skills in your application. Provide examples of how you've successfully navigated complex employee relations issues in the past.
Highlight Continuous Learning: Mention any recent training or certifications related to employment law or employee relations. This shows your commitment to staying current with evolving challenges in the field.
How to prepare for a job interview at Ubiquity Global Services, Inc.
✨Know Your Employment Laws
Familiarise yourself with the relevant employment laws and regulations that pertain to employee relations. This knowledge will not only help you answer questions confidently but also demonstrate your expertise in the field.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you might encounter as an Employee Relations Specialist. Prepare examples from your past experience where you successfully mediated disputes or handled compliance concerns.
✨Showcase Your Communication Skills
As this role requires excellent interpersonal skills, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would approach sensitive conversations with employees and management alike.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you analyse employee relations trends and make recommendations based on your findings. Highlight any tools or methods you use to gather and interpret data effectively.
