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- Tasks: Design and govern end-to-end solutions in ServiceNow TSM, overseeing development teams.
- Company: Leading tech firm specialising in telecommunications solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on mentorship and strategic advisory.
- Why this job: Shape the future of telecom operations with innovative technology and impactful projects.
- Qualifications: 10+ years in software architecture, with expertise in ServiceNow and telecom domains.
The predicted salary is between 80000 - 100000 £ per year.
A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Key Responsibilities
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
Required Skills and Experience
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
ServiceNow Telecommunications Service Management (TSM) Architect in Slough employer: Ubique Systems
Contact Detail:
Ubique Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Telecommunications Service Management (TSM) Architect in Slough
✨Tip Number 1
Network, network, network! Connect with professionals in the telecom and ServiceNow space on LinkedIn. Join relevant groups and participate in discussions to get your name out there and show off your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in TSM and telecom. We recommend creating a list of common interview questions and practising your responses to feel more confident.
✨Tip Number 3
Showcase your projects! If you've worked on any relevant TSM implementations or integrations, make sure to highlight these in your conversations. Real-world examples can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ServiceNow Telecommunications Service Management (TSM) Architect in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with ServiceNow TSM and relevant telecom knowledge. We want to see how your skills align with the job description, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing passion and personality, so let us know what excites you about working with us at StudySmarter.
Showcase Your Technical Skills: Don’t forget to highlight your technical skills, especially in JavaScript and ServiceNow APIs. We’re looking for someone who can hit the ground running, so make sure we can easily spot your relevant experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Ubique Systems
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow TSM module and its integrations. Brush up on your knowledge of ITOM, ITIL, and CMDB/CSDM standards, as these will be crucial in demonstrating your expertise during the interview.
✨Prepare Your Technical Blueprints
Be ready to discuss how you would translate business requirements into technical blueprints. Think about specific examples from your past experience where you’ve designed or implemented solutions, and be prepared to explain your thought process.
✨Showcase Your Leadership Skills
As a TSM Architect, you’ll need to guide developers and establish best practices. Prepare to share instances where you’ve mentored team members or led projects, highlighting your ability to foster collaboration and ensure quality.
✨Align with Business Goals
Understand the importance of aligning platform improvements with business objectives. Be ready to discuss how you’ve partnered with stakeholders in the past to enhance customer service and reduce operational risks, showcasing your strategic advisory skills.