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- Tasks: Lead and develop a dynamic team of NOC engineers while managing network incidents.
- Company: Join a leading ISP with a focus on innovation and teamwork.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in network management and enhance your leadership skills.
- Qualifications: Experience in NOC environments and strong technical knowledge of networking.
- Other info: Exciting role with potential for career advancement in a fast-paced industry.
The predicted salary is between 48000 - 72000 £ per year.
Mandate Skills: Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications.
Responsibilities:
Team Leadership & Management
• Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers
• Set clear objectives, performance metrics and ensure regular feedback and reviews.
• Ensure seamless collaboration between in-country and offshore teams, maintaining consistent process and standards.
Incident & Problem Management
• Oversee 24/7 incident detection, response and resolution across FTTP and FWA services.
• Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders.
• Drive root cause analysis and implement corrective and preventive actions.
Operational Excellence
• Maintain NOC procedures, playbooks and SLAs and ensure adherence to them.
• Identify opportunities to automate, streamline and improve monitoring and fault management processes.
• Monitor team workload and ensure efficient resource allocation.
Stakeholder Communication
• Provide clear and concise updates to internal stakeholders during incidents and planned works.
• Collaborate with engineering, field, and project teams to support network change and maintenance activities.
• Produce regular reporting on incident trends, team performance, and network health.
Key Skills/ Experience:
• Proven experience in a NOC, Service Operations, or similar network management environment.
• Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks.
• Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams.
• Excellent problem-solving, communication and stakeholder management abilities.
• Strong organisational skills and attention to detail.
• Experience with monitoring platforms, ticketing systems and incident management tools.
Certificates/Qualifications:
- Essential – experience working within an ISP or carrier environment NOC
- Desirable: CCNA or equivalent vendor certification.
NOC Team Lead - Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP employer: Ubique Systems
Contact Detail:
Ubique Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Team Lead - Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current NOC professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews like a pro! Research the company, understand their services, and be ready to discuss how your experience with FTTH, FTTX, and incident management can benefit them. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your leadership skills! If you’ve led teams before, share specific examples of how you’ve developed team members or improved processes. We love to see candidates who can demonstrate their ability to manage and motivate others, especially in a distributed environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to take on challenges in the NOC space. Let’s get you that job!
We think you need these skills to ace NOC Team Lead - Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with FTTH, FTTX, and fixed wireless access. We want to see how your skills align with the job description, so don’t be shy about showcasing your CCNP certification and any relevant NOC experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the NOC Team Lead role. Share specific examples of your leadership experience and how you've successfully managed teams in the past.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've tackled high-priority incidents or improved processes. We love candidates who can demonstrate their ability to drive root cause analysis and implement effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ubique Systems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of FTTH, FTTX, and fixed wireless access. Be ready to discuss specific technologies and how they relate to the role. This will show that you’re not just familiar with the terms but can also apply them in real-world scenarios.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about situations where you set clear objectives, provided feedback, or resolved conflicts. This will demonstrate your capability to manage both in-country and offshore teams effectively.
✨Be Ready for Incident Management Scenarios
Expect questions around incident detection and resolution. Prepare to discuss your approach to high-priority incidents and how you communicate with stakeholders during these times. Having a structured response will highlight your problem-solving skills.
✨Highlight Your Organisational Skills
Talk about how you maintain NOC procedures and SLAs. Share any experiences where you identified opportunities for improvement or automation. This will show that you’re proactive and detail-oriented, which is crucial for operational excellence.
