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- Tasks: Architect and design end-to-end CSM solutions for telecom wholesale.
- Company: Join a leading telecom company focused on innovation and collaboration.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of telecom with cutting-edge solutions and impactful projects.
- Qualifications: Experience in CSM, ITSM, CMDB, and integrations is essential.
- Other info: Dynamic role with opportunities to lead and mentor within a supportive team.
The predicted salary is between 43200 - 72000 £ per year.
Architect end to end CSM solutions for telecom wholesale (B2B carriers, partners, resellers).
Design and maintain data models for customers, accounts, services, orders, tickets, and CMDB relationships.
Ensure consistent data structures across CSM, ITSM, CMDB, and custom apps.
Implement integrations using TMF Open APIs (ticketing, customer, product, order, service inventory).
Lead integration architecture with OSS/BSS, CRM, assurance, monitoring systems.
Define case, contract, entitlement, SLA/OLA frameworks.
Implement effective Knowledge Management and workflows.
Provide architectural governance, code reviews, and platform best practices.
Lead workshops and guide developers through solution design.
ServiceNow Architect with exp CSM, ITSM, CMDB, Integrations, Now Assist in Newbury employer: Ubique Systems
Contact Detail:
Ubique Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect with exp CSM, ITSM, CMDB, Integrations, Now Assist in Newbury
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with ServiceNow. Attend meetups or webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects related to CSM, ITSM, and integrations. This will give you an edge and demonstrate your expertise to hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to ServiceNow architecture. Be ready to discuss your experience with data models and integrations, as well as how you’ve led workshops in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ServiceNow Architect with exp CSM, ITSM, CMDB, Integrations, Now Assist in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with CSM, ITSM, and integrations, and don’t forget to mention any relevant projects you've led or contributed to.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description, like your work with data models or architectural governance.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include any relevant certifications or training in ServiceNow, TMF Open APIs, or related technologies. This will help us understand your expertise in the field.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ubique Systems
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in ServiceNow, especially in areas like CSM, ITSM, and CMDB. Brush up on your knowledge of TMF Open APIs and how they integrate with various systems. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the platform but can also apply it effectively.
✨Showcase Your Architectural Skills
Prepare to discuss your approach to designing end-to-end solutions. Think about how you would architect a CSM solution for telecom wholesale and be ready to explain your thought process. Highlight any previous projects where you led integration architecture or defined frameworks for SLAs and OLAs.
✨Demonstrate Your Leadership Abilities
Since the role involves leading workshops and guiding developers, be prepared to share examples of how you’ve successfully led teams in the past. Discuss your experience in providing architectural governance and conducting code reviews, as this will illustrate your capability to mentor others and ensure best practices.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential challenges in implementing Knowledge Management and workflows, and how you would address them. Practising these scenarios will help you articulate your solutions clearly during the interview.
