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- Tasks: Design and govern end-to-end solutions in ServiceNow TSM, overseeing development teams.
- Company: Leading tech firm specialising in telecommunications solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on mentorship and strategic advisory.
- Why this job: Shape the future of telecom operations with innovative technology and impactful projects.
- Qualifications: 10+ years in software architecture, with expertise in ServiceNow and telecom domains.
The predicted salary is between 80000 - 100000 £ per year.
A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Key Responsibilities
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
Required Skills and Experience
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
ServiceNow Telecommunications Service Management (TSM) Architect in London employer: Ubique Systems
Contact Detail:
Ubique Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Telecommunications Service Management (TSM) Architect in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the telecom industry and let them know you're on the hunt for a ServiceNow TSM Architect role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with ServiceNow TSM and your deep understanding of telecom domains. Use specific examples to demonstrate how you've successfully implemented solutions in the past.
✨Tip Number 3
Prepare for interviews by brushing up on your technical skills. Be ready to discuss your proficiency in JavaScript, ServiceNow APIs, and integration techniques. Practising common interview questions related to architecture and design will also help you feel more confident.
✨Tip Number 4
Don't forget to apply through our website! We regularly update our job listings, and applying directly can give you an edge. Plus, it shows your enthusiasm for joining our team at StudySmarter!
We think you need these skills to ace ServiceNow Telecommunications Service Management (TSM) Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with ServiceNow TSM and relevant telecom knowledge. We want to see how your skills align with the job description, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing candidates who can connect their past experiences to the responsibilities listed in the job description.
Showcase Your Technical Skills: Don’t forget to emphasise your technical skills, especially in JavaScript and ServiceNow APIs. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Ubique Systems
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow TSM module and its integration with ITOM and ITIL. Brush up on your knowledge of network inventory, service lifecycle management, and how these elements fit into the bigger picture of telecom operations.
✨Showcase Your Architectural Skills
Prepare to discuss your experience in defining technical roadmaps and architectures. Be ready to share specific examples of past projects where you’ve successfully implemented complex integrations with BSS/OSS systems using REST or SOAP.
✨Demonstrate Leadership and Mentorship
Highlight your experience in guiding development teams and performing code reviews. Talk about how you’ve established best practices in previous roles and how you can bring that expertise to the new position.
✨Align with Business Goals
Be prepared to discuss how you’ve partnered with stakeholders in the past to align platform improvements with business objectives. Show that you understand the importance of enhancing customer service while reducing operational risks.