IT Knowledge Engineer

IT Knowledge Engineer

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support IT services and troubleshoot issues for end-users in a dynamic environment.
  • Company: Join Ubique Systems, a forward-thinking company dedicated to excellent service delivery.
  • Benefits: Enjoy a contract role with hands-on experience in a vibrant London setting.
  • Why this job: Be part of a team that values positivity, communication, and continuous improvement.
  • Qualifications: IT-related degree or equivalent experience; knowledge of Microsoft tools and networking is essential.
  • Other info: Onsite role in London; valid EU visa required for application.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for an IT Business Support Engineer for one of our customers who has expertise in:

  • Positive and energetic outlook to delivering a good service
  • Good communication skills, responsive and team focused
  • A passion for delivering excellent service and for continuous improvement of services
  • Microsoft Active Directory knowledge
  • Knowledge of PowerShell scripting language
  • Knowledge of Microsoft Windows 10, Windows Server 2012/2016/2019, and Microsoft Office Suite O365
  • An understanding of networking principles as applied to LAN, WAN and VOIP configurations
  • Knowledge of virtual server technologies
  • IT-related degree/qualifications or equivalent work experience
  • Strong IT troubleshooting skills, in relation to end-user support
  • Experienced in using Service Desk ticketing tools and understands Service Management best practices

Employment type: Contract. It would be onsite working in London, UK.

Note: Only apply if you have a valid visa in the EU Region, sponsorship will not be given.

IT Knowledge Engineer employer: Ubique Systems

At Ubique Systems, we pride ourselves on fostering a dynamic and supportive work environment where IT Knowledge Engineers can thrive. Our London-based team is dedicated to delivering exceptional service, with a strong emphasis on collaboration and continuous improvement, ensuring that employees have ample opportunities for professional growth and development. Join us to be part of a vibrant culture that values innovation and teamwork, making every day at work both meaningful and rewarding.
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Contact Detail:

Ubique Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Knowledge Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Active Directory and PowerShell. Consider setting up a home lab to practice your skills, as hands-on experience can really set you apart from other candidates.

✨Tip Number 2

Brush up on your communication skills, as this role requires good interaction with team members and clients. Practising clear and concise explanations of technical concepts can help you demonstrate your ability to deliver excellent service during interviews.

✨Tip Number 3

Network with professionals in the IT field, especially those who work in similar roles or companies. Attend local meetups or online forums to gain insights and potentially get referrals that could help you land the job.

✨Tip Number 4

Prepare for potential troubleshooting scenarios that may come up during the interview process. Being able to walk through your thought process and problem-solving approach will showcase your strong IT troubleshooting skills effectively.

We think you need these skills to ace IT Knowledge Engineer

Excellent Communication Skills
Team Collaboration
Customer Service Orientation
Microsoft Active Directory Knowledge
PowerShell Scripting
Windows 10 Proficiency
Windows Server 2012/2016/2019 Knowledge
Microsoft Office Suite O365 Familiarity
Networking Principles Understanding
LAN/WAN/VOIP Configuration Knowledge
Virtual Server Technologies Knowledge
IT Troubleshooting Skills
Service Desk Ticketing Tools Experience
Service Management Best Practices Understanding
Positive Attitude towards Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. Emphasise your knowledge of Microsoft Active Directory, PowerShell scripting, and troubleshooting skills.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent service and continuous improvement. Mention specific examples of how you've successfully supported IT services in the past.

Highlight Relevant Qualifications: Clearly state your IT-related degree or equivalent work experience. If you have certifications related to the technologies mentioned, be sure to include those as well.

Showcase Communication Skills: Since good communication is key for this role, provide examples in your application of how you've effectively communicated with team members and clients in previous positions.

How to prepare for a job interview at Ubique Systems

✨Show Your Passion for Service

Ubique Systems values a positive and energetic outlook. Be sure to express your enthusiasm for delivering excellent service and how you continuously seek to improve processes.

✨Demonstrate Technical Knowledge

Prepare to discuss your experience with Microsoft Active Directory, PowerShell scripting, and Windows Server environments. Be ready to provide examples of how you've used these skills in past roles.

✨Communicate Clearly

Good communication skills are essential. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts or troubleshooting scenarios.

✨Familiarise Yourself with Networking Principles

Since the role involves understanding LAN, WAN, and VOIP configurations, brush up on these networking principles. Be prepared to answer questions or solve hypothetical problems related to these areas.

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