At a Glance
- Tasks: Support video and audio conferencing, troubleshoot issues, and manage bookings.
- Company: Join a forward-thinking tech company focused on collaboration.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Fast-paced environment with plenty of room for growth and learning.
- Why this job: Be at the forefront of communication technology and enhance user experiences.
- Qualifications: Experience in video conferencing systems and strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
Operational support includes performing required routine checks of video and audio conference (VAC), meeting rooms, and auditorium, taking action on identified problems and advising superiors when required. Log calls with vendors for faulty equipment and escalate accordingly. Daily monitoring of CISCO and Condeco vendor management.
Responsibilities include:
- Setup of VC between office campus and external companies.
- Monitoring of VIP VCs and events (annual and interim results) and managing auditorium bookings.
- Providing hands and feet assistance to Video Conferencing incidents and alerts - calls logged via Global service desk (GSD).
- Setup of presentation and audio calls in VC rooms on user request via GSD.
- Managing the Screen Cloud Screens to be reviewed for any failures.
- Managing the onboarding and changes to Cloud booking based on requests and incidents.
- Managing Cloudbooking platform and performing any troubleshooting activities.
- Managing Multitaction Environment and assisting during the usage and functionality integration.
- Managing and reviewing all services part of UCC team scope.
- Managing and supporting video walls in the office.
- New MS Meeting room configuration and feature enablement based on requirements like equipment display panel etc. and additional services.
- Supporting in the upgrade of hardware and software of VC kit where required.
UCC (Unified communications collaboration) Engineer employer: Ubique Systems UK Limited
As a UCC Engineer, you will thrive in a dynamic and collaborative work environment that prioritises innovation and employee development. Our company offers comprehensive training programmes, competitive benefits, and a culture that values teamwork and creativity, all set in a vibrant location that fosters both professional and personal growth. Join us to be part of a forward-thinking team dedicated to delivering exceptional communication solutions while enjoying the unique advantages of our state-of-the-art facilities.
