At a Glance
- Tasks: Manage restaurant partnerships and drive growth through strategic insights and operational excellence.
- Company: Join Uber Eats, a leader in food delivery innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and continuous improvement.
- Why this job: Be part of a team reshaping the food delivery landscape on the South Coast.
- Qualifications: 4+ years in client-facing roles with strong analytical and communication skills.
The predicted salary is between 35000 - 45000 € per year.
About The Role
Uber Eats is seeking a dedicated and results-driven Account Manager to help change the food delivery landscape. We are looking for highly motivated individuals who are excited about Uber's technology, the food delivery landscape, and building long-term affiliations with our restaurant partners. Our Account Manager drives the development of their portfolio with a focus on improving operational performance, strong relationship building, and gaining the best traction for their partners through analytical capabilities. If you enjoy working in an environment where great minds do not think alike and can see the forest and the trees, and you are passionate about the food industry, this is an extraordinary opportunity to join our team and co-create the future of Uber Eats in the South Coast (Southampton, Brighton & Portsmouth).
What You’ll Do
- Portfolio Ownership: Manage a diverse portfolio of UK restaurant partners, taking full accountability for their sustained growth and long-term profitability.
- Commercial Management: Lead high-impact commercial discussions to build sustainable partnerships and secure long-term merchant commitment.
- Strategic Growth & Strategy: Partner with merchants to design and execute growth strategies, including marketing plans, menu optimizations, and operational enhancements.
- Scalable Operations: Collaborate with leadership to standardize best practices and build scalable processes for managing the mid-sized SMB segment at scale.
- Data-Led Insights: Maintain a rigorous 'rhythm of business' by tracking weekly performance (WoW), identifying hidden business signals, and quantifying the impact of all initiatives.
- Operational Excellence: Drive continuous operational improvements with partners to optimize the end-to-end experience for both Uber Eats users and couriers.
- Process Innovation: Apply analytical ability and operational rigor to identify process gaps and build tools that maximize partnership KPIs.
- Cross-Functional Collaboration: Partner with internal teams (Central and Community Operations) to solve complex problems and translate partner feedback into product and operational improvements.
- Stakeholder Communication: Establish and maintain proactive, effective outreach strategies to ensure seamless communication channels with all merchant partners.
What you’ll have
- Commercial Expertise: 4+ years in client-facing or partnership roles with a proven track record of hitting targets, upselling, and managing complex, long-cycle deals.
- Analytical & Technical Fluency: Proficient in Excel/G-Suite (specifically Sheets) with a systems-thinking approach to drive data-led decisions and solve customer pain points.
- Strategic Influence: Exceptional communication skills with the ability to navigate internal tension, influence stakeholders without authority, and integrate business, finance, and legal concepts.
- Operational Grit: Proven autonomy and a 'roll up your sleeves' mindset to deliver results under high-stakes pressure in fast-paced, high-growth tech environments.
- Resilience: Persistent and resourceful in navigating multifaceted partnerships and evolving partner needs.
Account Manager, Hero, Uber Eats, Brighton, Southampton, Portsmouth employer: Uber
Uber Eats is an exceptional employer that fosters a dynamic and inclusive work culture, where innovative minds collaborate to redefine the food delivery landscape. Located in the vibrant South Coast region, employees benefit from a supportive environment that prioritises professional growth, offering ample opportunities for career advancement and skill development. With a focus on building strong partnerships and utilising data-driven insights, Uber Eats empowers its Account Managers to make a meaningful impact while enjoying the perks of working with a leading technology company.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Hero, Uber Eats, Brighton, Southampton, Portsmouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the food delivery and tech industries. Attend local events, join relevant online groups, and don’t be shy about reaching out to current Uber Eats employees on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Show off your analytical skills! Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of how you’ve improved performance or solved problems using insights. This will resonate well with the team at Uber Eats, who value data-led strategies.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re passionate about the food industry and how you can contribute to Uber Eats' growth. Tailor your message to highlight your commercial expertise and relationship-building skills, as these are key for the Account Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Uber Eats team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Account Manager, Hero, Uber Eats, Brighton, Southampton, Portsmouth
Some tips for your application 🫡
Show Your Passion for Food Delivery:When writing your application, let your enthusiasm for the food delivery industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in this space.
Highlight Your Relationship-Building Skills:As an Account Manager, strong relationships are key. Make sure to include examples of how you've successfully built and maintained partnerships in the past. We love seeing real-life stories that demonstrate your ability to connect with others.
Be Data-Driven:Since we value analytical capabilities, don’t shy away from showcasing your experience with data. Mention specific tools you’ve used, like Excel or G-Suite, and how you’ve leveraged data to drive decisions and improve performance.
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description and align your experiences with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Uber
✨Know Your Portfolio
Before the interview, research Uber Eats and its restaurant partners in the South Coast area. Understand their business models, challenges, and how you can help them grow. This will show your genuine interest and readiness to take ownership of a diverse portfolio.
✨Showcase Your Commercial Skills
Prepare examples from your past experiences where you've successfully managed client relationships or driven commercial discussions. Highlight specific instances where you’ve upsold or secured long-term commitments, as this aligns perfectly with what they’re looking for.
✨Demonstrate Analytical Thinking
Brush up on your Excel and data analysis skills. Be ready to discuss how you’ve used data to drive decisions in previous roles. You might even want to prepare a few insights or strategies based on hypothetical scenarios related to Uber Eats' operations.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires influencing stakeholders without authority, think about how you can convey your ideas persuasively. Role-play with a friend to refine your communication style and ensure you come across as both professional and approachable.
