Partner Manager, Retail - Uber Advertising

The Uber Advertising team is looking for a Partner Manager to join our Retail vertical. As a Partner Manager, you will be establishing and strengthening key client relationships with a focus on driving revenue, client education and client satisfaction in this fast-paced environment.

You will work strategically to drive value and efficiency across various stakeholders within the organisation to drive education and adoption of advertising products across our Delivery and Mobility platforms. You will be responsible for campaign execution, account management, reporting, and will collaborate with multiple internal and external partners to bring value and build a mutually beneficial relationship.

What the Candidate Will Do

• Partner with our ad sales teams to develop and manage ad partnership strategies that deliver on our Retail partners’ needs, business objectives and exceed quarterly growth goals.
• Build relationships with key marketing decision makers within partner organisations.
• Develop and maintain a strong understanding of clients’ marketing goals and challenges and proactively recommend solutions that support them.
• Manage internal and external kick-off calls to understand campaign specifications and discuss complex executions.
• Manage the entire campaign lifecycle including creative showcase and best practices.
• Proactively monitor campaign performance to pinpoint, communicate and solve issues.
• Coordinate the launch, management and reporting of campaigns; while proactively communicating updates and setting expectations with all stakeholders.
• Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations.
• Uncover opportunities to drive better performance and increased investment (upsell) by delivering data-backed insights and recommendations to our partners.
• Bring your analytical A-game. Develop methodologies to highlight trends and provide meaningful insights to partners during the campaign lifecycle.
• Be the voice of the customer and effectively communicate product limitations and feedback to relevant internal teams alongside international Partner Managers.
• Drive initiatives. You will help support the team lead to build best practice playbooks across our Ads team to drive success and efficiency.
• Collaborate effectively across cross-functional internal sales, product, and support teams to include Ad Ops, Insights & Measurement and other relevant parties.

Basic Qualifications

• 5+ years of full-time experience in end-to-end large customer advertising account management.
• Experience in digital advertising account management and/or sales.
• Understanding of performance and brand marketing media channels, ad products, and core measurement metrics that are relevant to these.

Preferred Qualifications

• Experience managing large-scale ads campaigns and partnering with large, complex advertisers.
• Experience building relationships with key marketing decision makers, brand digital advertising managers and agency partners.
• Ability to flex your analytical skills and utilise data to quantify opportunities and influence decision makers.
• Excellent listening, communication, and organisational skills.
• Excellent negotiation and problem-solving skills.
• Speed, resourcefulness, proactivity and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity.
• Bachelor's Degree or equivalent.
• SQL and other data qualifications a plus.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.