At a Glance
- Tasks: Drive revenue growth and retention for Uber for Business clients across EMEA and globally.
- Company: Join Uber, a leading tech company transforming how people move and connect.
- Benefits: Enjoy a dynamic work environment with opportunities for collaboration and professional growth.
- Why this job: Be part of a fast-paced team, making a real impact on client success and business strategy.
- Qualifications: 2+ years in B2B account management with a proven track record of exceeding targets.
- Other info: Office presence is key; expect to collaborate in person at least half the time.
The predicted salary is between 43200 - 72000 £ per year.
As a Growth Account Executive, you will be instrumental in driving revenue-generating growth and retention initiatives with existing clients. Your product expertise will make you uniquely qualified to share best practices and recommendations with customers, and your customer expertise will make you uniquely qualified to advocate for the Uber for Business customer base and guide internal strategy. You will be based in London, but many manage customers on an EMEA and Global scale.
What You'll Do
- Drive revenue for Uber for Business throughout the post-sales lifecycle: increase overall ridership and product utilisation, upsell new products and services, identify and close new business within existing accounts, convert to multi-year agreements, and minimise churn.
- Meet or exceed all assigned expansion/upsell/retention revenue targets.
- Develop excellent relationships with key clients, providing recommendations and advice around best practices, guidance during new product/feature launches, help resolving any product issues or concerns and driving new growth.
- Communicate effectively and efficiently via phone, email and in-person meetings.
What You'll Need
- At least 2 years of B2B client benefit or account management experience.
- A history of client success and the ability to consistently exceed KPIs, revenue targets, and company goals.
- Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs.
- To be resolute and excited about a fast-paced team environment.
- An ability to resolve problems, adapt, and grow quickly as we build the Client Success organisation.
- Excellent use of insights and reliability around data-driven decision making.
- Excellent organization, project management and time management skills, the ability to take initiative.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Mid-Market Growth Account Executive, Uber for Business UK employer: Uber
Contact Detail:
Uber Recruiting Team
accommodations@uber.com
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-Market Growth Account Executive, Uber for Business UK
✨Tip Number 1
Familiarise yourself with Uber for Business and its offerings. Understanding their products and how they benefit clients will allow you to speak confidently about best practices and recommendations during interviews.
✨Tip Number 2
Network with current or former employees of Uber for Business on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to exceed KPIs and manage client relationships effectively. Be ready to discuss how you've driven revenue growth in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing to discuss challenges you've faced in account management and how you overcame them. This will highlight your adaptability and readiness for a fast-paced environment.
We think you need these skills to ace Mid-Market Growth Account Executive, Uber for Business UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant B2B client management experience and showcases your ability to exceed KPIs and revenue targets. Use specific examples that demonstrate your success in driving growth and retention.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Discuss how your skills align with the responsibilities of the Growth Account Executive position, particularly your communication and problem-solving abilities.
Showcase Data-Driven Decision Making: In your application, emphasise your experience with data-driven decision making. Provide examples of how you've used insights to drive client success and improve product utilisation.
Prepare for Interviews: If selected for an interview, prepare to discuss your previous experiences in detail. Be ready to share specific strategies you've implemented to increase client engagement and retention, as well as how you handle challenges in a fast-paced environment.
How to prepare for a job interview at Uber
✨Showcase Your B2B Experience
Make sure to highlight your previous B2B client management experience. Discuss specific examples where you exceeded KPIs or revenue targets, as this will demonstrate your capability to drive growth for Uber for Business.
✨Demonstrate Communication Skills
Prepare to showcase your excellent communication and interpersonal skills. Be ready to discuss how you've effectively communicated recommendations to clients and championed their needs in past roles.
✨Emphasise Problem-Solving Abilities
Be prepared to share examples of how you've resolved issues for clients in the past. This role requires adaptability and quick thinking, so illustrating your problem-solving skills will be crucial.
✨Familiarise Yourself with Uber's Products
Research Uber for Business and its offerings thoroughly. Understanding the products and being able to discuss best practices will show your product expertise and readiness to advocate for clients.