At a Glance
- Tasks: Lead partnerships with top local brands to enhance their growth and user experience.
- Company: Join Uber Eats, a leading delivery platform in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with plenty of challenges and opportunities for innovation.
- Why this job: Make a real impact by collaborating with beloved local brands and driving their success.
- Qualifications: 3-5 years of experience in customer-facing roles and strong project management skills.
The predicted salary is between 50000 - 65000 £ per year.
Uber Eats is looking for a Senior Commercial Account Manager to own some of the most valuable partnerships for Uber Eats in London – collaborating with them to help them grow their business sustainably whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform.
This role sits within the London team and is responsible for the growth and experience of top local brands in the region, helping them to flourish on our marketplace with an unbeatable experience. These restaurants will typically have between 1-20 store locations and are likely to drive outsized customer preference to Uber Eats due to the strength of their brand and offering. There will be no shortage of challenges and opportunities to throw yourself into!
What you'll do:
- Commercial Management: Lead commercial discussions with top partners to build sustainable long‑term partnerships.
- Growth: Develop plans in conjunction with your partners to grow their business through adding locations, experimenting with new business models (e.g. delivery‑only kitchens) or growing same‑location sales (e.g. effective marketing, menu optimisation).
- Demand generation: Generate increased demand onto the app by working with Marketing and Consumer Ops to improve our brand strength and customer funnel, from more top‑of‑mind awareness to increased conversion on purchase decisions.
- Operational Improvement: Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users – whether that’s making sure they received what they ordered or they’re receiving it when they expect it.
- Analysis: Quantify everything you do. Utilise data‑driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment.
- Build tools and processes: Use your analytical ability combined with operational rigour to build tools and processes to drive forward partnership KPIs. Identify gaps in our current processes and build tools to maximise your impact.
- Partner with internal teams: Work closely with stakeholders in internal teams (e.g. Central Operations, Community Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.
Who You'll be:
- Experience & Track Record: At least 3–5 years of professional experience, ideally featuring previous customer‑facing experience at the executive level and a proven track record of outperforming metrics‑based business goals.
- Strategic Project Management: Exceptional project manager capable of developing detailed joint business plans with large local partners and consistently delivering above expectations.
- Data‑Driven Judgment: Confident in making data‑led decisions and using sound business judgment to drive outcomes.
- Communication & Presence: Strong executive presence with exceptional verbal and written communication skills.
- Execution & Drive: A resourceful, fast‑moving "go‑getter" with a willingness to hustle, roll up your sleeves, and get in the weeds with high‑value partners.
Senior Account Manager, Uber Eats, UK in London employer: Uber
Uber Eats is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from a culture that prioritises growth, with ample opportunities for professional development and the chance to work closely with top local brands, driving meaningful impact in the food delivery industry. With a focus on data-driven decision making and operational excellence, team members are empowered to make significant contributions while enjoying a supportive atmosphere that values their input and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager, Uber Eats, UK in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager, Uber Eats, UK at Uber, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Uber. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager, Uber Eats, UK. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager, Uber Eats, UK in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Uber:When writing your cover letter, make sure to tailor your message specifically for Uber. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Uber
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Uber that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Uber that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Uber’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
