At a Glance
- Tasks: Drive user engagement and growth through innovative CRM campaigns at Uber Eats.
- Company: Join a leading tech company revolutionising food delivery.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and customer satisfaction.
- Why this job: Make a real impact in a fast-paced environment while honing your analytical skills.
- Qualifications: Degree in Business Analytics or related field; strong data analysis skills required.
The predicted salary is between 35000 - 45000 £ per year.
The team specifically looks at how to acquire and engage Uber Eats users while achieving the best return on investment on our demand generation budget. By focusing on the planning and execution of our CRM campaigns, you will make sure we continue our impressive growth trajectory in one of Uber Eats' most important markets.
You'll own and coordinate our campaign calendar in collaboration with multiple teams (Marketing, our Enterprise and Strategic Accounts teams, and Local Territory Operations). Own and execute large-scale campaigns on our owned channels (In-app, CRM, etc). You'll analyze and share insights with the Central Operations team, and the broader UKI Uber Eats Leadership team around demand performance metrics, budget deployment, and future improvements. Handle part of our suite of acquisition products.
Qualifications
- Bachelor or advanced degree in Business Analytics, Engineering, Mathematics, Finance, Marketing, Econometrics, or equivalent.
- You are familiar with high operational and dynamic environments.
- Excel/Google Sheets proficiency in working across large data sets.
- Experience with quantitative data analysis, modelling, and experiments.
- Proficiency in SQL (e.g. writing queries).
Preferred Qualifications
- Strong Executor with a focus on detail: balance attention to detail with swift execution and a structured, diligent approach to work.
- Bias for data: natural scientific and highly analytical approach with strong attention to detail and accuracy; experienced with analytical tools.
- Customer focused: care deeply about customers, understand their needs, and strive to build processes that delight them.
- Clear communicator: clear and concise communicator able to synthesize a lot of information quickly, highlight important points, and turn them into action items.
- Relationship builder: able to quickly build a good rapport with partners, but not a people pleaser; can push back when needed without hurting relationships.
- Explorer: self-starter with a proactive demeanor, able to investigate, obtain required data, and learn new tools.
Growth Operations / CRM Marketing Analyst role in London employer: Uber
At Uber Eats, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our Growth Operations / CRM Marketing Analyst role offers employees the chance to engage in meaningful projects that drive our impressive growth trajectory in the UKI market, while benefiting from comprehensive professional development opportunities and a collaborative environment. With a focus on data-driven decision-making and customer satisfaction, we empower our team members to innovate and excel, making Uber Eats not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Operations / CRM Marketing Analyst role in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Uber Eats. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your analytical skills! Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of your work with Excel, SQL, or any analytical tools to the table.
✨Tip Number 3
Be ready to demonstrate your campaign execution prowess. Think of specific campaigns you've managed and be prepared to talk about the results and what you learned from them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Growth Operations / CRM Marketing Analyst role in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Growth Operations / CRM Marketing Analyst role. Highlight your experience with CRM campaigns, data analysis, and any relevant tools like SQL. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our growth at Uber Eats. Be sure to mention specific experiences that showcase your analytical skills and customer focus.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight your proficiency in Excel/Google Sheets and any experience you have with quantitative data analysis. We love seeing examples of how you've used data to drive decisions in past roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Uber
✨Know Your Numbers
Since this role involves a lot of data analysis, make sure you brush up on your Excel and SQL skills. Be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of your work with large datasets and be ready to explain your thought process.
✨Showcase Your Campaign Experience
This position requires owning and executing campaigns, so think about your previous experiences with CRM or marketing campaigns. Prepare to share specific examples of campaigns you've managed, the results achieved, and how you collaborated with different teams to make it happen.
✨Communicate Clearly
As a clear communicator, you'll need to synthesise complex information quickly. Practice summarising your experiences and insights in a concise manner. During the interview, focus on highlighting key points and turning them into actionable items that demonstrate your analytical skills.
✨Build Relationships
This role involves working with various teams, so be ready to discuss how you've built rapport with colleagues and stakeholders in the past. Think of examples where you had to push back on ideas while maintaining good relationships. This will show your ability to navigate team dynamics effectively.
