At a Glance
- Tasks: Lead a dynamic team to drive growth and success for restaurant partners in Yorkshire & the North East.
- Company: Join Uber Eats, a leader in the food delivery industry with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Why this job: Shape the future of food delivery while empowering your team to excel.
- Qualifications: Proven leadership experience in account management and strategic partnership development.
- Other info: Be part of a fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Uber Eats is seeking a Regional Account Management Lead to lead and manage a large, on-the-ground Account Management team responsible for Yorkshire & the North East. This role is based in Leeds and plays a key leadership role in shaping our regional commercial strategy.
The role is focused on accelerating growth across Yorkshire & the North East, leading a high-performing regional team that manages some of our most strategically important restaurant partners. You will be central to defining partner strategy, raising the bar on execution, and ensuring our top partners consistently succeed on the Uber Eats marketplace through a best-in-class experience.
As a Pod Lead, you will provide hands-on leadership to a large Account Management team, working closely with the North UK Expansion Head and wider UK Commercial Leadership to set regional direction, drive performance, and deliver against ambitious growth and quality targets. This role requires strong visibility on the ground, setting the standard for leadership, execution, and partner engagement across the region.
We are looking for a commercially minded, people-first leader who can inspire and empower teams, solve complex problems, and remain relentlessly customer-focused. We are looking for an experienced commercial leader with a proven track record of leading commercial teams. You will bring first-hand experience managing complex, high-value commercial negotiations, acting as a thought partner to both your team and senior UK stakeholders.
What You’ll Do
- Lead & Develop: Provide hands-on leadership to Account Managers, embedding a high-performance coaching culture to consistently meet commercial priorities.
- Drive Regional Growth & Retention: Optimize restaurant portfolios by identifying risk and shaping retention strategies that accelerate long-term partner value.
- Shape the AM Playbook: Partner with leadership to design and scale best-in-class account management practices for the SMB Mid segment, focusing on efficiency and consistency.
- Activate Commercial Levers: Unlock growth through strategic use of Uber One, partnerships, and pilots, translating experimentation into scalable impact.
- Cross-Functional Execution: Collaborate with Marketing and Ops to enhance partner visibility, optimize funnel performance, and deliver aligned commercial outcomes.
Who you’ll be:
- Commercial Leadership: Extensive experience leading high-performing account management teams and managing complex partner portfolios at scale within fast-paced, complex environments.
- Strategic Partnership Management: Proven ability to integrate business, finance, and legal concepts to structure sophisticated, win-win deals that drive long-term partner value.
- People Development: Strong track record of coaching, developing, and performance-managing teams through both direct and matrixed leadership.
- Operational Excellence: Sharp commercial acumen with the ability to deliver on ambitious goals, prioritize at scale, and solve multi-faceted challenges while navigating ambiguity.
- Cross-Functional Influence: Highly collaborative leader skilled at aligning stakeholders, driving change, and communicating a clear direction across diverse teams and senior partners.
Regional Account Management Lead, Eats, Yorkshire in Leeds employer: Uber
Contact Detail:
Uber Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Management Lead, Eats, Yorkshire in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just another candidate, but someone who genuinely fits into their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Regional Account Management Lead, Eats, Yorkshire in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Regional Account Management Lead. Highlight your experience in leading teams and managing complex partnerships, as this is what we’re really looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you’ve driven growth in previous roles. We want to see your personality and passion for the role come through.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Quantify your achievements where possible, like how you improved partner retention or drove revenue growth. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Uber
✨Know Your Numbers
As a Regional Account Management Lead, you'll need to demonstrate your understanding of commercial metrics. Brush up on key performance indicators relevant to account management and be ready to discuss how you've driven growth in previous roles.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership style and how you've developed high-performing teams. Think about specific instances where you’ve inspired your team or resolved conflicts, as this role is all about people management.
✨Understand the Market
Familiarise yourself with the Yorkshire & North East restaurant landscape. Be prepared to discuss local trends, challenges, and opportunities that could impact Uber Eats' strategy in the region. This shows you're not just a fit for the role but also passionate about the area.
✨Be a Problem Solver
Expect scenario-based questions that assess your problem-solving skills. Prepare to discuss complex negotiations or challenges you've faced in past roles, focusing on your thought process and the outcomes achieved. This will showcase your strategic thinking and adaptability.