Commercial Account Manager, Enterprise Mid-Market, Uber Eats, UK

Commercial Account Manager, Enterprise Mid-Market, Uber Eats, UK

3 days ago Be among the first 25 applicants

About The Role And Team

This role is about building and managing long-term partnerships with some of Uber Eats’ fastest-growing enterprise brands in the UK, including names like Shake Shack and Ole & Steen. You’ll be the strategic link between their business goals and our platform, navigating the complexities of a fast-paced marketplace to drive sustainable growth for them and for Uber. It’s a role that requires a blend of commercial negotiation, operational problem-solving, and data-driven strategy.

Success here means being comfortable with the pace and pressure of a high-growth environment. You’ll own the entire partner lifecycle, from negotiating commercial terms to optimizing their operations and marketing on the platform. This is a chance to directly shape the success of major brands on Uber Eats and see the real-world impact of your work at scale.

What You’ll Do

• Lead commercial discussions and negotiations with enterprise partners, building sustainable, long-term agreements that drive mutual growth.
• Develop and execute joint business plans to expand partner revenue, whether by adding new locations, launching virtual brands, or optimizing in-app marketing.
• Dive deep into operational data to identify and resolve issues that affect the customer experience, from order accuracy to delivery timeliness.
• Analyze partner performance to identify trends and opportunities, using data to guide strategic recommendations and prioritize high-impact initiatives.
• Collaborate with internal teams across product, marketing, and operations to unblock challenges and ensure partner feedback shapes our platform.

How You’ll Spend Your Time

• 40% Strategic planning and data analysis
• 30% Partner relationship management and negotiation
• 20% Cross-functional collaboration
• 10% Process and tool improvement

Basic Qualifications

• 3+ years of experience in account management, strategic partnerships, or a similar commercial role.
• Demonstrated experience managing relationships with executive-level stakeholders.
• Proven track record of meeting and exceeding metrics-based business goals.
• Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

• Experience using data and analytics to inform business strategy and drive decisions.
• Strong project management skills, with an ability to own complex initiatives from start to finish.
• Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
• A resilient and resourceful mindset, with the ability to navigate ambiguity and a fast-moving environment.

Ready to Ride?

This isn’t the kind of place where you follow a playbook – it’s where you help write one. If you’re driven by impact, energized by challenge, and ready to shape how the world moves – we’d love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Learn more at https://www.uber.com/careers/benefits.

Offices remain key to collaboration and Uber’s culture. Unless approved for full remote work, employees must spend at least Tuesday, Wednesday, Thursday in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role’s requirements.