At a Glance
- Tasks: Build and grow partnerships with local restaurant partners on the Uber Eats platform.
- Company: Join Uber Eats, a leader in food delivery with a mission to support local businesses.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on problem-solving and collaboration across teams.
- Why this job: Make a real impact in your community while developing your skills in a fast-paced environment.
- Qualifications: 3+ years in account management or customer-facing roles; strong negotiation skills.
The predicted salary is between 40000 - 50000 € per year.
About The Role
Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. In this role, you will own the growth and success of a portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high‑stakes environment where your ability to build long‑term partnerships directly impacts the livelihood of local businesses and Uber’s mission to move the real world. The work is fast‑paced and requires a grit‑based mindset; you will deal with shifting priorities, handle tough negotiations, and build lasting partnerships. We are looking for resourceful owners who are energised by the complex reality of Account Management and can stay resilient through the inevitable “no” to find creative solutions for our partners. If you thrive on autonomy and are motivated by seeing the tangible impact of your work on the community, this is where you will grow.
What You Will Do
- Build and grow long‑term partnerships by understanding what matters most to your restaurant partners – doing the right thing long term.
- Manage partner portfolios with urgency and discipline, using data‑driven insights to track KPIs and identify opportunities for optimization.
- Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high levels of partner satisfaction.
- Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
- Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.
Time Spent in the Day
- 40% Partner relationship management and consultative outreach.
- 25% Data analysis, portfolio health tracking, and account planning.
- 20% Cross‑functional collaboration and internal strategy alignment.
- 15% Administrative tasks, Salesforce documentation, and process standardising.
Basic Qualifications
- Minimum 3 years of experience in account management, operations, sales or customer‑facing functions.
- Ability to negotiate with external partners and overcome objections to gain commitment.
- Ability to handle high‑ambiguity environments and pivot quickly based on shifting business priorities.
- Demonstrated ability to build and leverage data‑driven insights for portfolio sales lifecycle‑management.
- Fluency in the local language of the market, and professional proficiency in English.
Preferred Qualifications
- Proficiency in Salesforce and Google Sheets/Excel for data‑driven decision making.
- Demonstrated problem‑solving ability to solve gaps in merchant processes.
- Stakeholder management skills with the ability to influence without authority.
Account Manager, Hero, Uber Eats, UK employer: Uber
At Uber Eats, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our Account Managers enjoy the autonomy to drive meaningful partnerships with local restaurant businesses, backed by robust support for professional growth and development. With a focus on innovation and collaboration, our team thrives in a fast-paced environment where every contribution directly impacts the community and the success of our partners.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Hero, Uber Eats, UK
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Uber Eats on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the unexpected! Since this role involves navigating ambiguity, practice answering tricky questions or scenarios in mock interviews. Think about how you'd handle tough negotiations or partner issues, and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show off your data skills! Brush up on your knowledge of Salesforce and Google Sheets/Excel. Be prepared to discuss how you've used data-driven insights in past roles to optimise partner relationships and drive growth.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in account management and your ability to build long-term partnerships. Let’s get you on board!
We think you need these skills to ace Account Manager, Hero, Uber Eats, UK
Some tips for your application 🫡
Show Your Grit:In your application, let us see that you have the grit and resilience to thrive in a fast-paced environment. Share examples of how you've navigated ambiguity and tackled tough negotiations in your previous roles.
Data-Driven Insights Matter:Since this role involves using data to track KPIs and optimise partner portfolios, make sure to highlight your experience with data analysis. Mention specific tools like Salesforce or Google Sheets that you've used to drive decisions.
Build Relationships:We want to know how you build long-term partnerships. In your application, share stories that demonstrate your ability to earn trust quickly and understand what matters most to your partners.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Uber
✨Know Your Partners
Before the interview, research Uber Eats and its restaurant partners. Understand their challenges and how the platform can help them thrive. This will show your potential employer that you’re genuinely interested in building long-term partnerships.
✨Showcase Your Grit
Prepare examples from your past experiences where you navigated ambiguity or overcame tough negotiations. Highlight your resilience and problem-solving skills, as these are crucial for success in a fast-paced environment like account management.
✨Data-Driven Insights Matter
Familiarise yourself with key performance indicators (KPIs) relevant to account management. Be ready to discuss how you’ve used data to drive decisions and optimise partner relationships in previous roles. This will demonstrate your analytical mindset.
✨Collaboration is Key
Think of instances where you collaborated with cross-functional teams to achieve a common goal. Be prepared to discuss how you can leverage local market knowledge to shape strategies that benefit both partners and the company.
