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For Companies At a Glance
- Tasks: Drive growth by managing marketing campaigns and providing data insights for key partners.
- Company: Join Uber, a leader in reimagining global movement with bold ideas.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact while collaborating with diverse teams and innovative projects.
- Qualifications: Bachelor's degree preferred; 1-2 years experience in fast-paced environments.
- Other info: Work in a vibrant office culture that values collaboration and creativity.
The predicted salary is between 28800 - 48000 £ per year.
About the Role
The Account Coordinator plays a pivotal role in driving strategic growth and operational excellence for our key merchant partners. You will be instrumental in executing high-impact marketing and merchandising initiatives, providing data-driven insights, and ensuring seamless operational support to maximise partner success.
What You’ll Do
- Strategic Marketing & Merchandising (40%): Lead the end-to-end management of promotional campaigns for retail & convenience partners, from initial setup to performance reporting. Develop and create in-app and out-of-app marketing assets to maximise campaign visibility and user engagement. Curate and merchandise partner offers through in-menu collections, optimising for discovery and sales. Collaborate with the Consumer Growth team to align marketing calendars and execute strategic seasonal campaigns. Support the growth of Uber One and loyalty programs by managing targeted offers, creating audience segments, and analysing impact. Prepare and present campaign performance findings to key partners in partnership with the Account Manager.
- Business Analysis & Insights (35%): Provide analytical support for business reviews by conducting deep-dives, utilising both Google Sheets and SQL, to generate actionable insights and recommendations. Leverage data to identify and inform promotional recommendations, menu merchandising, and SKU expansion opportunities.
- Operational Excellence (25%): Enhance operational efficiency and quality by conducting regular serviceability checks and supporting partner onboarding. Assist with a variety of operational tasks, including order investigations, fraud escalations, and partner hub user management. Conduct ad-hoc pieces of analysis on partner performance/trends across a range of subjects, from operational problems to value-driving initiatives. Own various forms of reporting for both account managers and partners, including updating dashboards or providing weekly reports.
What You’ll Have
- Bachelor’s degree in Business Administration, Finance, Economics, or another quantitative or related field preferred.
- 1-2 years of professional experience in a fast-paced, high-growth environment.
- Proven ability to manage multiple projects and priorities with excellent planning and organisational skills.
- Demonstrated experience in stakeholder management and cross-functional collaboration.
- Strong business acumen with a passion for using data to solve problems.
- Advanced organizational skills as the role involves looking after a large number of accounts.
- Proficiency in Google Sheets, with the ability to perform complex data manipulation and analysis.
- Basic knowledge of SQL for data querying and reporting.
- Experience in a B2B or e-commerce setting.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Account Coordinator - Mid-Market & Retail employer: Uber
Contact Detail:
Uber Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator - Mid-Market & Retail
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your skills align with their goals. This will help you show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Account Coordinator - Mid-Market & Retail
Some tips for your application 🫡
Show Your Passion for Data: Make sure to highlight your love for data and how you've used it in past roles. We want to see how you can turn numbers into actionable insights, so share specific examples of your analytical skills!
Tailor Your Application: Don’t just send a generic application! We’re looking for candidates who understand the role and can demonstrate how their experience aligns with our needs. Customise your CV and cover letter to reflect the job description.
Be Organised and Clear: Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. Show off your planning skills right from the start by keeping everything neat and tidy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Uber
✨Know Your Numbers
Since the role involves a lot of data analysis, brush up on your Google Sheets and SQL skills. Be ready to discuss how you've used data in past roles to drive decisions or improve processes. Prepare some examples that showcase your analytical abilities.
✨Showcase Your Project Management Skills
The Account Coordinator position requires juggling multiple projects. Think of specific instances where you successfully managed competing priorities. Highlight your planning and organisational skills, and be prepared to explain your approach to keeping everything on track.
✨Understand the Business Landscape
Familiarise yourself with the retail and e-commerce sectors, especially any trends affecting them. This will help you speak knowledgeably about how marketing initiatives can impact partner success. Bring insights or ideas to the table that demonstrate your understanding of the industry.
✨Prepare for Collaboration Questions
Stakeholder management and cross-functional collaboration are key in this role. Think of examples where you've worked with different teams to achieve a common goal. Be ready to discuss how you handle conflicts or differing opinions to keep projects moving forward.
