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For Companies At a Glance
- Tasks: Support Sales, Purchasing, and Operations with admin tasks in a fast-paced environment.
- Company: Join a well-established organisation in Grangemouth that values customer care.
- Benefits: Enjoy a permanent full-time role with potential part-time options and a supportive team culture.
- Other info: Proficiency in Microsoft Office and CRM/ERP systems is essential.
- Why this job: Be part of a dynamic team where your organisational skills make a real impact on customer satisfaction.
- Qualifications: Experience in sales support or customer-focused roles; strong attention to detail and communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Uber Recruit are currently assisting our client, a well-established organisation based in Grangemouth who are passionate about customer care. This is a key role within their organisation responsible for the support of the day to day functions across their fast paced Sales, Purchasing and Operations Departments.
This is a permanent full-time position (Monday-Friday), although part-time hours may be considered for the right candidate.
The successful individual must be highly organised and proactive with strong Administration experience, ideally having supported multiple areas of supply chain. You should be detail-oriented, customer-focused, and thrive in a fast-paced environment.
Key Responsibilities
- Provide administrative support across Sales, Purchasing, and Operations functions.
- Manage the sales inbox, process sales orders, and track purchase orders, inventory, and delivery timelines.
- Prepare quotes, sales reports, and customer-facing documentation.
- Communicate regularly with customers, ensuring satisfaction through consistent follow-ups and clear updates.
- Liaise with suppliers, clients, and internal stakeholders to ensure timely and accurate order fulfilment.
- Maintain accurate records, contracts, and ensure all documentation meets compliance requirements.
- Support scheduling, logistics coordination, and operational planning.
Skills & Experience Required
- Experience in a sales support or customer focused role.
- Strong attention to detail and the ability to process orders quickly and accurately.
- Customer-focused, always putting the client first.
- Confident communicator with excellent organisational skills.
- Ability to stay calm under pressure, meet deadlines, and manage competing priorities.
- A collaborative team player with a proactive, problem-solving mindset.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Experience using CRM / ERP systems.
Sales Support Administrator employer: Uber Recruit Ltd
Contact Detail:
Uber Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM and ERP systems commonly used in sales support roles. This knowledge will not only boost your confidence during interviews but also demonstrate your proactive approach to understanding the tools that are essential for the job.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Practising how to handle various customer scenarios can help you articulate your experience effectively during discussions with our hiring team.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. Being able to discuss specific instances where you thrived under pressure will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the sales support field, particularly those who have experience in supply chain management. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer-focused roles. Emphasise your organisational skills and any experience with CRM or ERP systems, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and customer focus. Mention specific examples of how you've successfully managed multiple tasks in a fast-paced environment, and express your enthusiasm for the role.
Highlight Key Skills: In your application, clearly outline your strong communication skills and ability to work under pressure. Provide examples of how you've collaborated with teams or liaised with clients to ensure satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential for the Sales Support Administrator role.
How to prepare for a job interview at Uber Recruit Ltd
✨Showcase Your Organisational Skills
As a Sales Support Administrator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Customer Focus
Since the role requires a strong customer focus, be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond to meet a client's needs.
✨Demonstrate Attention to Detail
Attention to detail is key in this position. Bring up examples where your meticulous nature helped avoid errors or improved processes. You might also want to mention any tools or methods you use to ensure accuracy in your work.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office and CRM/ERP systems is essential. Brush up on these tools before the interview and be prepared to discuss your experience with them. If possible, mention any specific software you've used and how it benefited your previous roles.