At a Glance
- Tasks: Manage key partnerships, drive growth, and enhance user experience for Uber Eats.
- Company: Join the dynamic team at Uber Eats, a leader in food delivery.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting challenges await as you help shape the future of food delivery.
- Why this job: Be part of a fast-paced environment where your impact on local brands matters.
- Qualifications: Experience in account management and a passion for problem-solving.
The predicted salary is between 50000 - 60000 £ per year.
About the Role
Uber Eats is looking for a Senior Commercial Account Manager to own some of the most valuable partnerships for Uber Eats in London - collaborating with them to help them grow their business sustainably whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an all hands on deck environment, love solving problems, thrive in a start-up culture, and above all be passionate about our restaurant partners. This role sits within the London team and is responsible for the growth and experience of top local brands in the region, helping them to flourish on our marketplace with an unbeatable experience.
What you'll do:
- Commercial Management: Lead commercial discussions with top partners to build sustainable long-term partnerships.
- Growth: Develop plans in conjunction with your partners to grow their business through adding locations, experimenting with new business models (e.g. delivery-only kitchens) or growing same-location sales (e.g. effective marketing, menu optimisation).
- Demand generation: Generate increased demand onto the app by working with Marketing and Consumer Ops to improve our brand strength and customer funnel, from more top-of-mind awareness, to increased conversion on purchase decisions.
- Operational Improvement: Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users.
- Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment.
- Build tools and processes: Use your analytical ability combined with operational rigour to build tools and processes to drive forward partnership KPIs.
- Partner with internal teams: Work closely with stakeholders in internal teams (e.g. Central Operations, Community Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.
Senior Account Manager, Uber Eats, UK employer: Uber Corporate
Uber Eats is an exceptional employer, offering a dynamic and innovative work culture that thrives on collaboration and problem-solving. As a Senior Account Manager in London, you'll have the opportunity to work closely with top local restaurant partners, driving their growth while enjoying a supportive environment that fosters professional development and creativity. With a focus on sustainability and delivering outstanding experiences, Uber Eats empowers its employees to make a meaningful impact in the fast-paced world of food delivery.
