At a Glance
- Tasks: Drive growth for top Chinese restaurants and enhance user experiences on Uber Eats.
- Company: Join the dynamic team at Uber Eats, a leader in food delivery.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Exciting opportunity to work in a fast-paced environment with great career prospects.
- Why this job: Make a real impact by building relationships with local brands and optimising their success.
- Qualifications: Fluency in Mandarin and Cantonese, plus 1-2 years in a client-facing role.
The predicted salary is between 35000 - 45000 £ per year.
About the Role
This role sits within the UK SMB team and is responsible for driving Uber Eats' long-term commercial relationships with some of our top local favourite brands across the Chinese Category restaurants in the UK! As the Commercial Account Manager, you'll be managing a portfolio of accounts (50% of them will be Chinese Category, 50% will be non-Chinese Category) collaborating with partners to help them grow their business sustainably, whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform.
This role calls for a combination of relationship management, commercial acumen, operational excellence and problem solving.
- Portfolio Growth: Own the growth and profitability of a restaurant portfolio (50% Chinese category, 50% non-Chinese) across Leeds and the wider UK.
- Commercial Strategy: Lead commercial negotiations and design growth plans covering marketing, menu optimization, and operations.
- Relationship Management: Build proactive outreach strategies and maintain strong communication via email, phone, and face-to-face meetings.
- Data Analysis: Use data-driven insights to track weekly performance signals, prioritize initiatives, and build tools that maximize account KPIs.
- Operational Excellence: Partner with internal ops teams to improve user and courier experiences, ensuring order accuracy and speed.
- Process Optimization: Collaborate with leadership to standardize best practices and scale processes for mid-sized SMB accounts.
Languages: Fluency in Mandarin and Cantonese as well as a professional working proficiency in English.
Experience: 1-2+ years in a client-facing commercial or sales role, with a track record of outperforming metrics-based goals.
Analytical Skills: Strong proficiency in Excel/G-Sheets; ability to translate data and financial, strategic, or legal concepts into complex deals.
Strong verbal and written skills, backed by a professional executive presence.
Account Manager, Uber Eats, Leeds (Chinese Category) employer: Uber Corporate
Uber Eats is an exceptional employer that fosters a dynamic and inclusive work culture, particularly in the vibrant city of Leeds. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive in their roles while making a meaningful impact on local businesses. Our commitment to diversity, especially within the Chinese Category, allows for unique insights and collaboration, making every day at Uber Eats both rewarding and engaging.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Uber Eats, Leeds (Chinese Category)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Uber Eats. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Uber Eats, their competitors, and the Chinese Category market. Show us you’re passionate about the role and have ideas on how to drive growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Use specific examples from your past that highlight your relationship management and commercial acumen.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager, Uber Eats, Leeds (Chinese Category)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your relationship management and commercial acumen, especially in the food delivery or restaurant sectors.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the Chinese Category and how you can help grow our partners' businesses. Be specific about your past successes and how they relate to this role.
Show Off Your Analytical Skills:Since data analysis is key for this position, include examples of how you've used data to drive decisions in previous roles. We want to see your proficiency in Excel or G-Sheets in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Uber Corporate
✨Know Your Numbers
Make sure you brush up on your data analysis skills before the interview. Be ready to discuss how you've used data to drive growth in previous roles, especially in a client-facing capacity. Prepare examples of how you've translated complex data into actionable insights.
✨Showcase Your Relationship Management Skills
This role is all about building strong relationships, so come prepared with stories that highlight your experience in managing accounts and collaborating with partners. Think of specific instances where you’ve successfully navigated challenges or improved client satisfaction.
✨Demonstrate Commercial Acumen
Familiarise yourself with Uber Eats' commercial strategies and be ready to discuss how you would approach negotiations and growth plans. Bring ideas on marketing and menu optimisation that could benefit the Chinese Category restaurants, showing that you understand the market.
✨Practice Your Language Skills
Since fluency in Mandarin and Cantonese is essential, make sure you're comfortable discussing business topics in both languages. You might be asked to demonstrate your language skills during the interview, so practice common phrases and industry-specific vocabulary.
