At a Glance
- Tasks: Build long-term partnerships and solve complex problems for local businesses.
- Company: Join Uber Eats, a leader in the food delivery industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Dynamic role with a focus on data-driven decision making and collaboration.
- Why this job: Make a real impact on your community while developing your skills.
- Qualifications: Experience in account management or customer-facing roles is a plus.
The predicted salary is between 35000 - 45000 Β£ per year.
Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. It is a high-stakes environment where your ability to build long-term partnerships directly impacts the livelihood of local businesses and Uber's mission to move the real world. You will deal with shifting priorities, handle tough negotiations, and build lasting partnerships.
We are looking for resourceful owners who are energized by the complex reality of Account Management and can stay resilient through the inevitable "no" to find creative solutions for our partners. If you thrive on autonomy and are motivated by seeing the tangible impact of your work on the community, this is where you will grow.
Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term. Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization. Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services. Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.
- 40% Partner relationship management and consultative outreach.
- 25% Data analysis, portfolio health tracking, and account planning.
- 15% Administrative tasks, Salesforce documentation, and process standardizing.
Experience in account management, operations, sales or customer-facing functions. Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities. Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management. Proficiency in Salesforce and Google Sheets/Excel for data-driven decision making. Stakeholder management skills with the ability to influence without authority.
Account Manager, Uber Eats - Bristol & South Wales employer: Uber Corporate
At Uber Eats, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in Bristol & South Wales. Our team thrives on autonomy and creativity, empowering Account Managers to build meaningful partnerships with local businesses while making a tangible impact in the community. With a strong focus on employee growth, we offer ample opportunities for professional development and collaboration across diverse teams, ensuring that every member can contribute to our mission of moving the real world.