At a Glance
- Tasks: Drive growth for top Chinese restaurants and enhance user experiences on Uber Eats.
- Company: Join a dynamic team at Uber Eats, a leader in food delivery.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Exciting challenges await in a vibrant start-up culture!
- Why this job: Be part of a fast-paced environment where you can make a real impact.
- Qualifications: Fluency in Mandarin and Cantonese, plus experience in sales or client management.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
This role sits within the UK SMB team and is responsible for driving Uber Eats' long-term commercial relationships with some of our top local favourite brands across the Chinese Category restaurants in the UK! As the Commercial Account Manager, you'll be managing a portfolio of accounts (50% of them will be Chinese Category, 50% will be non-Chinese Category) collaborating with partners to help them grow their business sustainably, whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform.
This role calls for a combination of relationship management, commercial acumen, operational excellence and problem solving. You should be comfortable in an 'all hands on deck' environment, love solving problems, thrive in a start-up culture, and above all be passionate about our restaurant partners. There will be no shortage of challenges and opportunities to throw yourself into!
What You'll do:
- Portfolio Growth: Own the growth and profitability of a restaurant portfolio (50% Chinese category, 50% non-Chinese) across Leeds and the wider UK.
- Commercial Strategy: Lead commercial negotiations and design growth plans covering marketing, menu optimization, and operations.
- Relationship Management: Build proactive outreach strategies and maintain strong communication via email, phone, and face-to-face meetings.
- Data Analysis: Use data-driven insights to track weekly performance signals, prioritize initiatives, and build tools that maximize account KPIs.
- Operational Excellence: Partner with internal ops teams to improve user and courier experiences, ensuring order accuracy and speed.
- Process Optimization: Collaborate with leadership to standardize best practices and scale processes for mid-sized SMB accounts.
Who you'll be:
- Languages: Fluency in Mandarin and Cantonese as well as a professional working proficiency in English.
- Experience: 1-2+ years in a client-facing commercial or sales role, with a track record of outperforming metrics-based goals.
- Analytical Skills: Strong proficiency in Excel/G-Sheets; ability to translate data and financial, strategic, or legal concepts into complex deals.
- Autonomy: Ability to work independently and take initiative.
Account Manager, Uber Eats, Leeds (Chinese Category) employer: Uber Corporate
Uber Eats is an exceptional employer that fosters a dynamic and inclusive work culture, particularly in the vibrant city of Leeds. With a strong focus on employee growth, you will have the opportunity to develop your skills in a fast-paced environment while managing key relationships with local brands in the Chinese Category. The company offers competitive benefits and encourages a collaborative atmosphere where innovative ideas are welcomed, making it a rewarding place for those passionate about the food delivery industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Uber Eats, Leeds (Chinese Category)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more you engage, the better your chances of landing that Account Manager role with Uber Eats.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience in relationship management and commercial strategy. Use real examples to demonstrate how you've driven growth in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like Uber Eats, and express your enthusiasm for their mission. A little initiative can go a long way!
✨Tip Number 4
Keep it data-driven! Brush up on your analytical skills and be prepared to discuss how you’ve used data to drive decisions in past roles. This will show that you’re not just about relationships but also about results.
We think you need these skills to ace Account Manager, Uber Eats, Leeds (Chinese Category)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping our restaurant partners grow and thrive in the Uber Eats ecosystem.
Tailor Your Experience:Make sure to highlight your relevant experience in client-facing roles. We’re looking for someone who can manage relationships and drive growth, so share specific examples of how you've done this in the past!
Be Data-Driven:Since data analysis is key in this role, don’t forget to mention your analytical skills. We love seeing how you’ve used data to make decisions or improve performance in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Uber Eats.
How to prepare for a job interview at Uber Corporate
✨Know Your Portfolio
Before the interview, research the Chinese restaurants in Leeds that Uber Eats partners with. Understand their unique selling points and how they fit into the broader market. This will show your potential employer that you're genuinely interested in the role and have a grasp of the business landscape.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight specific strategies you used to engage clients and how those efforts led to growth or improved satisfaction. This is crucial for demonstrating your fit for the Account Manager role.
✨Demonstrate Data Savvy
Brush up on your data analysis skills, especially in Excel or Google Sheets. Be ready to discuss how you've used data to drive decisions in previous roles. You might even want to prepare a mini case study or example of how data insights led to successful outcomes in your past work.
✨Embrace the Start-Up Culture
Familiarise yourself with the fast-paced, 'all hands on deck' environment typical of start-ups. Be prepared to share how you've thrived in similar situations before, showcasing your problem-solving abilities and adaptability. This will resonate well with the company's culture and expectations.
