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- Tasks: Lead payroll and benefits processes while enhancing employee experience and compliance.
- Company: Join a dynamic People & Culture team at UBTC, focused on operational excellence.
- Benefits: Competitive salary, flexible working, free travel, and private medical insurance.
- Other info: Work in a vibrant environment with excellent career growth opportunities.
- Why this job: Make a real impact on employee satisfaction and streamline HR processes.
- Qualifications: Experience in payroll, HRIS systems, and strong analytical skills required.
This role works as part of the People & Culture team to deliver best-in-class service for UBTC. The Payroll & Benefits Manager will lead the end-to-end payroll and benefits process for our company of 500, this includes owning Zoho People (HRIS) lifecycle processes, partnering with line managers, suppliers, and key stakeholders to deliver operational excellence. The role combines hands-on execution of core processes with strategic oversight of continuous improvement initiatives that enhance efficiency, compliance, and employee experience. The role requires strong attention to detail, excellent organisational skills, and the ability to manage multiple priorities while working collaboratively with internal stakeholders.
Qualifications and Experience
- Experienced with compensation modelling tools & benchmarking platforms
- Proficiency with HRIS systems and demonstrable advanced Excel skills
- Well acquainted and experienced with HMRC auditing, legislative updates and regulations
- Experience in devising compensation structures such as commission schemes, LTIPS and having been responsible for overseeing internal pension structures
- Seasoned expert with managing payroll processes ensuring timely and accurate payments and compliance with local regulations, working with external payroll provider Pay Escape
- Credible background managing employee benefits, systems and ongoing coordination
- Strong technical capability and analytical skills with the ability to interpret data and present insights clearly
- A strong commercial acumen, with the ability to broker relationships for contract negotiations
- Knowledge of HMRC requirements and reward related regulations
Communication skills
- Ability to translate complex compensation topics into clear, compelling narratives for employees and leadership
- Proven ability to influence and build strong relationships at all levels of the organisation
- Employee first mentality, with excellent problem-solving, analytical, and communication skills
- Comfortable working in a fast-paced, evolving environment
- Demonstrable experience in HR data and reporting, turning insights into action
- Relevant experience managing employee lifecycle processes
- Strong working knowledge of HR systems, payroll, benefits, and employment law compliance
- Proven experience in payroll processing and governance
- Demonstrated ability to improve processes and systems
- Strong analytical, problem-solving, and communication skills
Key Responsibilities
- Partner closely with Business Scheduling, People & Culture and Finance teams to consolidate and validate payroll inputs
- Review payroll outputs from Pay Escape, identifying discrepancies and coordinating with external providers to resolve issues
- Maintain and enhance payroll processes to ensure accuracy, compliance, and timeliness
- Develop and maintain clear payroll documentation and controls (e.g. Confluence)
- Ensure compliance with statutory reporting requirements (e.g. P60s, P45s, PSA, STBV reporting)
- Perform data reconciliation and validation, strengthening controls and audit readiness
- Monitor regulatory and legislative changes across relevant jurisdictions
- Oversee HR systems (HRIS), payroll, and benefits, ensuring integration, compliance, and continuous improvement in line with business needs and ROI
- Partner with the wider People & Culture team to streamline processes, improve employee experience, and drive automation and self-service
- Ensure accuracy and compliance in payroll, pensions, GDPR, right-to-work, and employment law requirements
- Generate and analyse HR data to provide insights, trends, and recommendations that inform strategic workforce decisions
Behavioural Competencies
- Communication
- Team player
- Stakeholder management
- Organisational skills
- Motivational skills
- Conflict resolution
- Time management
- Emotional intelligence
- Negotiation skills
- Adaptability
- Proactive
- Collaborative
Location and travel: Trinity Buoy Wharf (About a 10-minute walk from Canning Town Station or 3-minute ferry ride from North Greenwich)
Working hours: You will be working 4 days in the office and 1 day from home
Salary: The salary for this position ranges from £55,000 to £65,000, depending on experience
Pension: We offer two pension scheme options:
- Salary Sacrifice Scheme: Scaled contributions with employer contributions up to 10% of gross salary
- Auto-Enrolment Scheme: Employee contribution of 5% with an employer contribution of 3%
Additional Benefits
- Free travel on all Uber Boats by Thames Clippers
- 25% off food and drinks on board or at Clipper Lounge, Embankment
- BUPA Cash Plan available from day one of employment
- Private Medical Insurance with BUPA Healthcare
- Employee Assistance Programme (EAP) providing confidential support
- Flexible working hours to support work–life balance
- Cycle to work scheme
- Season ticket loans
This Job description is non-exhaustive
Payroll, HRIS & Benefits Manager employer: Uber Boats Thames Clippers
Contact Detail:
Uber Boats Thames Clippers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll, HRIS & Benefits Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and payroll space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Make sure you can articulate how your experience aligns with their mission. Practise answering common interview questions, especially those related to payroll processes and compliance.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to improve payroll processes or employee benefits in the past. Bring examples of reports or insights you've generated that led to positive changes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Payroll, HRIS & Benefits Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with payroll processes, HRIS systems, and any relevant compliance knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your experience in managing employee benefits and payroll processes.
Show Off Your Analytical Skills: Since this role requires strong analytical capabilities, be sure to include examples of how you've used data to drive decisions or improve processes in your previous roles. We love seeing how you turn insights into action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see your application!
How to prepare for a job interview at Uber Boats Thames Clippers
✨Know Your Numbers
Make sure you brush up on your payroll and benefits knowledge, especially around HMRC regulations and compliance. Be ready to discuss specific examples of how you've managed payroll processes in the past, including any challenges you faced and how you overcame them.
✨Showcase Your Tech Savvy
Since this role involves working with HRIS systems like Zoho People and advanced Excel skills, be prepared to talk about your experience with these tools. Bring examples of how you've used technology to improve processes or solve problems in previous roles.
✨Communicate Clearly
This position requires translating complex compensation topics into clear narratives. Practice explaining a complicated payroll or benefits issue in simple terms. This will demonstrate your ability to communicate effectively with both employees and leadership.
✨Be a Team Player
Highlight your collaborative skills by sharing examples of how you've worked with different teams, such as Finance or People & Culture, to achieve common goals. Emphasise your ability to build relationships and influence stakeholders at all levels.