At a Glance
- Tasks: Safely operate vessels and ensure an amazing experience for passengers.
- Company: Join the dynamic team at Uber Boat by Thames Clippers.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Work in a vibrant environment with a focus on customer satisfaction.
- Why this job: Be a key player in delivering unforgettable journeys on the Thames.
- Qualifications: MCA Boat Master’s Licence and relevant safety certifications required.
This role works in close collaboration with the Head of Fleet Operations and Senior Masters to ensure the safety and great customer experience of our passengers.
Key Responsibilities
- The safe operation of the vessel under the Thames Clipper Safety Management System (SMS)
- Ensuring the Thames Clipper vessels are operated to the highest possible standards
- Maintaining the vessel, in compliance with all relevant legislation
- Carry out good ship management duties, defect & incident reporting
- Operating Thames Clipper vessels in alignment with our service delivery requirements, with a primary emphasis on maintaining customer satisfaction & vessel housekeeping
- Ensure team members diligently inspect tickets at boarding locations, placing a significant emphasis on revenue protection
- Lead your team in delivering great customer service, ensuring a great experience for all
- Experience in close quarters vessel handling and or inland waterways
- International Safety Management Code (ISM) & International code for High Speed Craft (HSCC)
Requirements Qualifications & Experience
- MCA Boat Master’s Licence, Tier 1 Level 2, or relevant transferable licenses (Ref: MCA MSN1853 (M) Amendment 1 - Annex 4 & 5)
- Current ML5 or ENG 1 Medical Certificate
Master employer: Uber Boats by Thames Clippers
Uber Boat by Thames Clippers is an exceptional employer that prioritises a vibrant and supportive work culture, fostering employee growth through continuous coaching and development opportunities. Located in the heart of London, our team enjoys a dynamic environment where they can thrive while delivering outstanding customer experiences on the Thames. With a focus on operational excellence and team engagement, we ensure that every employee feels valued and empowered to contribute to our success.
Contact Details:
Uber Boats by Thames Clippers Recruitment Team
