Uber Boat by Thames Clippers | Full time
E-Commerce Manager
London, United Kingdom | Posted on 02/09/2026
TheE‑commerce Manager owns the online store’s commercial performance. This role isaccountable for revenue, conversion rate, customer experience, and the day‑to‑dayrunning and optimisation of e‑commerce platforms. T he successful candidate will be theorganisation’s e‑commerce expert. They will proactively identify opportunities,recommend improvements, and lead the e‑commerce function.
QUALIFICATIONS & EXPERIENCE
- 2–3 years of experience in an E‑commerce role, preferably in transport, travel or leisure sectors.
- Degree in Business, Economics, Marketing, or a related field preferred.
- Proficiency with Excel and data tools
- Strong commercial and analytical mindset
- Understanding of digital marketing channels (paid search, CRM, SEO)
- Hands‑on experience with e‑commerce platforms and CMS tools
Requirements
KEY RESPONSIBILITIES
- Own and grow online revenue,conversion, AOV, and retention
- Manage the e‑commerce platforms(Web, APP and Digital Kiosks)
- Optimise the end‑to‑endcustomer journey (UX, navigation, checkout, payment, delivery)
- Lead onsite tradingactivities: promotions, merchandising, pricing, offers
- Analyse performance using tools such as GA4, heatmaps, and funnel analysis
- Work closely with Marketing on traffic acquisition and campaign execution
- Coordinate with Product, Operations, IT, and Customer Experience to ensure smooth fulfilment
- Manage third‑party agencies(CRO, UX, development)
- Manage multi-acquirer relationships and evaluate Payment ServiceProviders (PSPs) to negotiate competitive transaction fee structures
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E-Commerce Manager in London employer: Uber Boats by Thames Clippers
At Uber Boat by Thames Clippers, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and development within the thriving transport and leisure sector. With a focus on employee well-being and a commitment to optimising the customer experience, we ensure that our team is equipped with the tools and support needed to excel in their roles.
Contact Details:
Uber Boats by Thames Clippers Recruitment Team
