At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service on the Thames.
- Company: Join Uber Boat by Thames Clippers, a growing company with a unique transport offering.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Other info: Perfect for students looking for flexible work in a vibrant setting.
- Why this job: Be part of an exciting team that connects Londoners and visitors to the river's best attractions.
- Qualifications: Experience in customer service and a passion for working with people.
Uber Boat by Thames Clippers | Permanent
Cafe Bar Assistant (Zero Hour)
London, United Kingdom | Posted on 14/07/2026
A brilliantopportunity to join Uber Boat by Thames Clippers (UBTC) at atime of significant growth .
UBTC was founded in1999, initially operating a one boat service from South East to Central London.Today UBTC has a fleet of 23 vessels, serves 24 piers and carries over 5million passengers, providing a unique transport offering to London’s commutersand visitors, connecting them to their homes, places of work and river-sideattractions, in an environment that is unmatched by any other form of Londontransport. UBTC operates the only commuter service on the Thames and occupies adistinct market position for tourist and visitor experiences by linking themajority of riverside attractions. The business is now excited to be adding anExclusive Café Bar at Embankment Pier in an ideal location for servicingcommuters, local offices & theatres.
DUTIES AND RESPONSIBILITIES
- Theproduction and delivery of drinks / food in line with brand standards &recipes and in compliance with relevant food safety and alcohol licensing laws.
- Tounderstand and follow the procedures to ensure that all transactions arerecorded accurately and to make all reasonable efforts to ensure stock isnot lost or stolen.
- Toprovide a ‘world class’ standard of customer service at all times, beingproactive in offering customer information
- To prepareserve food and beverages to customers following the presentation guidelines setout in line with our brand standards and answer questions about products.
- Clearingtables & cleaning food surface areas regularly to maintain a high level ofcleanliness & hygiene
- Operatingthe dishwasher in order to ensure there is an ample supply of glassware,crockery & service utensils
- Tofollow food hygiene / safety procedures in line with health and safetyrequirements e.g temperature
- Toensure sales of alcohol are completed responsibly and in line with licencingrequirements e.g Challenge 25.
- Togreet all customers with a friendly welcome and explore their requirements forfood and drink.
- Toprocess all sales through the EPOS system and ensure payment is taken andrecorded in full.
- Tomaximise the profitability of your sales by offering suitable ‘add-ons’ whichcould enhance the customer’s enjoyment of their purchase. For example, a pastrywith a coffee.
- To minimiselosses by taking all reasonable steps to ensure stock is not lost, stolen ordamaged.
- Workingalongside the rest of the facilities team to ensure that the daily, weekly& monthly cleaning programme is followed and kept to a high standard ofcleanliness at all times during service
- To monitor& replenish stock as required and ensure appropriate displays of food,beverages & merchandise.
- Reportto line manager any feedback, complaints, suggestions, stock requirements,breakages, faults or hazards identified during the course of work
- To take part in monthlydrills to ensure emergency preparedness, and maintain an accurate log of thesesessions.
Requirements
BAUREQUIREMENTS
- Act as a role model and champion of our company values,assisting the operation to integrate them into local processes
- Assist in developing and maintaining effective teamworkacross our diverse business
- Ensure that all relevant information is communicatedspeedily and accurately in a way that ensures that the information is receivedand easily understood
- Undergospecialist courses to enhance individual experience for working at private orcorporate events
- Undertake any other relevant duties or reasonablerequests as requested by a member of the senior management team
- The abilityto work flexible hours and shifts which may include early mornings, latenights, weekends and bank holidays
- Contributingto a positive work environment
- Beingpunctual and maintaining regular and consistent attendance
KEY SKILLS:
- Previous,relevant working experience within a Customer / Food Service environment
- Havea genuine desire and ability to work with the public in a front line, customerfocused environment
- Becommitted to working to high standards and providing the highest level ofvisitor care
- Ateam player with a flexible, positive and committed attitude to work
- Abilityto multi task in a very busy environment remaining organised and patient evenwhen working under pressure
- Knowledgeof the Thames and surrounding areas / attractions
#J-18808-Ljbffr
Cafe Bar Assistant (Zero Hour) employer: Uber Boats by Thames Clippers
Uber Boat by Thames Clippers is an exceptional employer, offering a vibrant work culture that thrives on teamwork and customer service excellence. Located at the iconic Embankment Pier in London, employees enjoy the unique opportunity to engage with a diverse clientele while contributing to a growing business that values personal development and offers flexible working hours. With a commitment to high standards and a supportive environment, UBTC ensures that every team member can flourish and make a meaningful impact in their role.
Contact Details:
Uber Boats by Thames Clippers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Bar Assistant (Zero Hour)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Uber Boats by Thames Clippers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Uber Boats by Thames Clippers
Don't be shy about reaching out to Uber Boats by Thames Clippers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Uber Boats by Thames Clippers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Uber Boats by Thames Clippers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
