At a Glance
- Tasks: Lead daily operations and oversee private events in a vibrant lounge environment.
- Company: Join a dynamic hospitality team focused on delivering exceptional customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Great opportunity for career advancement in a fun and energetic setting.
- Why this job: Be a key player in creating memorable experiences for guests and leading a passionate team.
- Qualifications: Experience in hospitality and team management is a plus, but passion is key!
The predicted salary is between 25000 - 30000 £ per year.
A hands-on supervisor to lead daily operations and oversee private events. They will manage and motivate the team to deliver top-tier service.
QUALIFICATIONS & EXPERIENCE
- Previous relevant experience with a background in events, hospitality and managing a team.
- Proven ability to manage complex sales operations with measured success.
- A natural leader with experience to inspire operational teams to deliver results.
- Positive and passionate focus on great customer experience.
- Demonstrates flexibility and agility.
KEY RESPONSIBILITIES
- Supporting the Lounge Manager in leading team members.
- Open and close the Lounge, coordinate floor team, and manage day-to-day service.
- Ensure the Lounge complies with all relevant HACCP procedures and legislation, following best practice principles to deliver a consistent standard of ‘world class’ customer service.
- Ensure legal compliance with the sale of alcohol, prevent underage drinking, and uphold premises licensing regulations.
- Work alongside the other Retail Managers, identifying training requirements to ensure the team have development opportunities.
- Support with recruitment, retention, management, and development of the team.
- Work closely with your team of Café bar assistants to develop and sustain a high level of team energy and engagement, focused on our company values and service promises.
- Conduct regular stock takes, manage deliveries, and ensure bars are fully stocked.
- Coordinate closely with the sales team on set-up, staffing and timelines for events ranging from intimate gatherings to large-scale parties.
Lounge Supervisor in London employer: Uber Boat
At Uber Boat by Thames Clippers, we pride ourselves on fostering an inclusive and empowering work environment where every team member's contribution is valued. Our commitment to excellence not only enhances our service but also creates a vibrant culture that supports employee growth and development, making it an exciting time to join us as we expand our unique transport offerings across London.
We think you need these skills to ace Lounge Supervisor in London
Communication Skills
Problem-Solving Skills
Adaptability
Organizational Skills
Time Management
Compassion
Caring for Others
