At a Glance
- Tasks: Safely operate vessels and ensure an amazing customer experience on the Thames.
- Company: Join Uber Boat by Thames Clippers, a leader in innovative water transport.
- Benefits: Receive top-notch training, career progression, and work in a dynamic environment.
- Other info: Great opportunities for personal growth and development await you!
- Why this job: Be part of an exciting team and make waves in the maritime industry.
- Qualifications: MCA Boat Master’s Licence and experience in vessel handling required.
The predicted salary is between 30000 - 40000 € per year.
Uber Boat by Thames Clippers are always on the look out for the best Masters around to join our team. If you have seagoing experience and feel you would love to work for an exciting company that offers amazing training and career progression then Uber Boat by Thames Clippers is your final stop! Whether we have vacancies or not we are always on the look out for the best talent so feel free to apply.
Job Summary
This role works in close collaboration with the Head of Fleet Operations and Senior Masters to ensure the safety and great customer experience of our passengers.
Key Responsibilities
- The safe operation of the vessel under the Thames Clipper Safety Management System (SMS)
- Ensuring the Thames Clipper vessels are operated to the highest possible standards
- Maintaining the vessel, in compliance with all relevant legislation
- Carry out good ship management duties, defect & incident reporting
- Operating Thames Clipper vessels in alignment with our service delivery requirements, with a primary emphasis on maintaining customer satisfaction & vessel housekeeping
- Ensure team members diligently inspect tickets at boarding locations, placing a significant emphasis on revenue protection
- Lead your team in delivering great customer service, ensuring a great experience for all
- Experience in close quarters vessel handling and or inland waterways
- International Safety Management Code (ISM) & International code for High Speed Craft (HSCC)
Requirements
Qualifications & Experience
- MCA Boat Master’s Licence, Tier 1 Level 2, or relevant transferable licenses (Ref: MCA MSN1853 (M) Amendment 1 - Annex 4 & 5)
- Current ML5 or ENG 1 Medical Certificate
Master employer: Uber Boat by Thames Clippers
Uber Boat by Thames Clippers is an exceptional employer, offering a dynamic work environment in the heart of London. With a strong focus on employee development, we provide comprehensive training and clear pathways for career progression, ensuring that our Masters not only excel in their roles but also grow within the company. Join us to be part of a team that prioritises safety, customer satisfaction, and a vibrant workplace culture, all while navigating the iconic Thames.
Contact Detail:
Uber Boat by Thames Clippers Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Master
✨Tip Number 1
Network like a pro! Reach out to your connections in the maritime industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Master position at Uber Boat by Thames Clippers.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of safety management systems and customer service excellence. We want to see how you can ensure a safe and enjoyable experience for passengers, so be ready to share your experiences!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. This is your chance to demonstrate that you’re the best fit for the role and can operate vessels to the highest standards.
✨Tip Number 4
Don’t forget to apply through our website! Even if there aren’t current vacancies, we’re always on the lookout for top talent. Your application could be the one that catches our eye for future openings!
We think you need these skills to ace Master
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your seagoing experience and any relevant qualifications. We want to see how your background aligns with the role of Master, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for Uber Boat by Thames Clippers. Mention specific skills or experiences that relate to the job description, especially around safety management and customer service. It shows us you’re genuinely interested!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Uber Boat by Thames Clippers
✨Know Your Vessel
Before the interview, brush up on your knowledge of the Thames Clippers vessels and their operational standards. Being able to discuss specific features or safety protocols will show that you're genuinely interested in the role and understand what it entails.
✨Safety First
Familiarise yourself with the Thames Clipper Safety Management System (SMS) and the International Safety Management Code (ISM). Be prepared to discuss how you would ensure safety on board and handle any potential incidents, as this is a key responsibility of the Master.
✨Customer Service Focus
Think about examples from your past experience where you’ve delivered exceptional customer service. Uber Boat by Thames Clippers places a strong emphasis on customer satisfaction, so be ready to share how you would lead your team in providing a great experience for passengers.
✨Team Leadership Skills
Prepare to talk about your leadership style and how you manage a team, especially in high-pressure situations. Highlight any relevant experiences where you successfully led a crew or handled close quarters vessel operations, as this will demonstrate your capability to manage effectively.
