Uber Boat by Thames Clippers is seeking a Service Delivery Supervisor to lead Customer Service Assistants and onboard teams across its piers and vessels in Greater London. You will ensure a safe, seamless, high-quality customer experience while driving revenue protection and upsell opportunities on every touchpoint.
Through coaching, real-time decision-making, and visible leadership, you will engage teams, monitor performance, and uphold accessibility standards as part of day-to-day operations.
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Maritime Service & Experience Lead in London employer: Uber Boat by Thames Clippers
At Uber Boat by Thames Clippers, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our vibrant Trinity Buoy Wharf location. Our team enjoys a culture of collaboration and innovation, with ample opportunities for professional growth and development in the marine engineering field. We prioritise employee well-being and safety, ensuring that our engineers are equipped with the resources they need to thrive while contributing to the maintenance and advancement of our fleet.
Contact Details:
Uber Boat by Thames Clippers Recruitment Team
