London-based Customer Communications Specialist

London-based Customer Communications Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Uber Boat by Thames Clippers

At a Glance

  • Tasks: Manage customer inquiries and support daily admin tasks with a focus on high-quality service.
  • Company: Join Uber Boat by Thames Clippers, a leader in customer experience on the Thames.
  • Benefits: Gain valuable experience in customer service and enjoy a dynamic work environment.
  • Other info: 1-year fixed-term contract with opportunities for growth in a vibrant team.
  • Why this job: Make a difference by providing empathetic responses and timely updates to customers.
  • Qualifications: Strong communication skills and experience with customer service tools like Zendesk.

The predicted salary is between 30000 - 40000 Β£ per year.

Uber Boat by Thames Clippers is seeking a Customer Communications Assistant to manage customer inquiries across channels and support daily admin tasks in London.

The role focuses on delivering high-quality service through empathetic responses and timely updates.

The position is a 1-year fixed-term contract, requiring strong communication, attention to detail, and experience with customer service tools like Zendesk.

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London-based Customer Communications Specialist employer: Uber Boat by Thames Clippers

At Uber Boat by Thames Clippers, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our Facilities Manager role not only provides opportunities for professional growth and development but also fosters a collaborative culture that prioritises safety, quality, and customer service. With a commitment to sustainability and innovation, our team members are empowered to make a meaningful impact while enjoying competitive benefits and a supportive workplace.

Uber Boat by Thames Clippers

Contact Details:

Uber Boat by Thames Clippers Recruitment Team

We think you need these skills to ace London-based Customer Communications Specialist

Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Adaptability
Customer Service
Teamwork