Community Enterprise Manager

ABOUT THE ROLE This is a senior hands-on role accountable to the Wolves Lane Consortium board who hold the 25-year lease for the Centre, and reporting to co-managing steward Ubele Initiative CIC whose investment has made this role possible and is the employing organisation. This results-oriented role is pivotal to strengthening the Centre’s long-term financial resilience while maintaining its strong community ethos and aligning with the vision and mission. This to be achieved through identifying, developing and securing new income streams and expanding existing to generate gross profit, to contribute to overall running costs, and to generate sufficient yield for Consortium’s reserves and on-going investment. Income streams to include from business to business, and retail sales; from increasing venue hires and event revenues; expanding value-partnerships with different sectors, and joint ventures; and at all times ensuring robust financial and performance oversight. The postholder will be required to develop an Income Generation Strategy for approval by the Board and will be responsible for all its commercial elements. You must be community and values-driven, outcome-focused, an inspiring and collaborative leader and manager, and motivated by the Consortium’s vision and mission, and those of its co-stewards OrganicLea CIC and Ubele CIC.At all times you will be an ambassador for the Centre. CO-LEADERSHIP AND MANAGEMENT Working on behalf of the Wolves Lane Consortium, informed fully by and reporting to co-stewards Ubele CIC, and sharing the leadership and management of the Centre with the Facilities provides all users and visitors with a safe environment for their operations and activities, and a pleasant, rewarding, inspiring experience that results in return visits, longer dwell time. And in so doing reaches and attracts new audiences and more custom. The Community Enterprise role is predominantly outward facing - to create, attract and secure new and increased income streams through more sales of its products, services and offer; to co-create with entrepreneurs’ new community-based enterprise models and for joint ventures; to secure more investment from philanthropic and individual donations, and for funded programmes from new and existing partners. These two distinct and overlapping roles will work collaboratively creating synergies to optimize the Centre’s income generating potential, the revenue and investment it secures, and at the same time increase its reputation, reach, and value as a vibrant community asset and contributor to community wealth building. Together the two senior roles will deliver a seamless, compliant, and inspiring Centre offer, will co-lead and motivate the Centre team through a people management approach that fosters a culture of ambition, collaboration, care and success. Individually and together you will be accountable to the Consortium Board’s for ensuring all regulatory and customer standards are applied and met consistently, pursuing its vision through the strategy for the Centre’s good health, sustainability, and continuous growth in accordance with the Consortium’s values and ways-ofworking. KEY RELATIONSHIPS Wolves Lane Consortium Board – represented by the Consortium’s two comanaging stewards, OrganicLea CIC and Ubele CIC, and to whom this role is accountable Ubele CIC – one of the Consortium’s two co-managing stewards, employer and funder of this role, and to whom this role reports Wolves Lane Centre Facilities Senior Grower (Enterprise) Wolves Lane Centre staff team - who you will jointly lead with the Centre’s Facilities Value Stakeholders including existing and new £ funding partners, public sector commissioners; Venue Hirers - commercial, private Local / subregional / regional stakeholders including government Community organisations, groups local residents and other local stakeholders DUTIES AND RESPONSIBILITIES Enterprise and business development Develop and implement a Board approved 2-year enterprise and income generation strategy and action plan aligned with the Centre’s mission and that, Identify and secure new, and increase and expand existing, commercial and retail sales income for produce and plants grown at Wolves Lane Centre, Pasteur Gardens and other growing sites. Develop and increase the Centre’s venue hires Co-create and support new community-based enterprise models that can operate within and / or be part of Wolves Lane Consortium eco-system, with a particular focus on increasing representation of those from Black and Racially minoritised communities Support the Facilities regulatory and legal requirements; industry-sectorprofessional recognised good practice in the areas relevant to this role. Other Any other duties commensurate with this role’s status and purpose and as required by management. PERSON SPECIFICATION Essential Proven and successful experience in enterprise development, income generation, or running a business. Strong sales, marketing and customer service skills, with a track record of meeting income targets. Demonstrable success in developing partnerships and securing earned income. Experience of budget management and financial reporting. Strong communication and stakeholder engagement skills. Excellent organisational skills and attention to detail. Entrepreneurial mindset balanced with a commitment to community values. Senior-level experience of people leadership, people management and decisionmaking. Ability to work independently and take responsibility and accountability for decisions made. Experience of working collaboratively with shared responsibilities and accountabilities for decision-making. Ability to lead and motivate teams to engage and perform, ideally using participatory approaches. Excellent interpersonal and communication skills, with a collaborative approach. Resilience, creativity and the ability to work in a dynamic, hands-on environment. Commitment to the Consortium's and co-managing stewards' vision and mission to reduce economic, environmental, food, land, racial and social injustices through its work and decision-making, and to community wealth-building. Desirable Growing experience of plants, fruit and vegetables. Experience of promoting or managing venue hire or events, ideally in a multi-use or community setting. Experience of managing retail sales. Experience of working with Black and racially minoritised communities, ideally widening opportunities for participation where there has historically been underrepresentation.