At a Glance
- Tasks: Monitor and troubleshoot customer network environments while supporting critical infrastructure.
- Company: Join UBDS Group, a dynamic leader in cloud and cybersecurity innovation.
- Benefits: Enjoy competitive salary, private medical cover, and generous holiday allowance.
- Other info: Great opportunities for professional growth and continuous learning await you.
- Why this job: Make a real impact in tech while developing your skills in a collaborative environment.
- Qualifications: Experience in networking and a willingness to learn new technologies is essential.
The predicted salary is between 33075 - 40425 £ per year.
Description
At UBDS, we help organisations transform through cloud, cyber security, AI and digital innovation.
As our Managed Services capability grows, we're looking for an experienced SIOC Network Engineer to support, maintain and optimise critical customer environments.
This is a hands-on technical role within our Security and Infrastructure Operations Centre (SIOC), with a strong focus on networking, connectivity and enterprise infrastructure.
You'll work across complex customer environments, troubleshooting network issues, responding to operational incidents and helping ensure services remain secure, resilient and highly available.
Location: Manchester (Office-based) Working Pattern: Monday to Friday | Rotating shifts between 08:00–20:00 | On-call rota
What You'll Do
You'll
- Monitor, support and troubleshoot customer network environments.
- Investigate and resolve network incidents, performance issues and connectivity problems.
- Configure and support firewalls, routers, switches, VPNs, SD-WAN and associated network services.
- Provide 2nd line support across enterprise networking, cloud networking and hybrid infrastructure.
- Troubleshoot LAN, WAN, DNS, DHCP, routing, switching and network security issues.
- Support firewall rule changes, network access requirements and connectivity requests.
- Monitor alerts and events across networking, infrastructure and security platforms.
- Assist with major incidents and work with technical teams to restore services quickly.
- Support network changes, upgrades and continual service improvement activities.
- Escalate complex technical issues to senior engineers and technology partners where appropriate.
- Produce and maintain technical documentation, network diagrams and operational procedures.
- Work closely with customers, internal teams and technology partners to investigate and resolve technical issues.
- Contribute to improving monitoring, operational processes and the overall reliability of customer network services.
Skills & Experience
This is not an exhaustive list of requirements.
We're looking for someone with experience in several of these areas and a willingness to learn the rest.
If you have a solid networking foundation and are keen to develop your skills, we'd encourage you to apply.
- Working knowledge of SD-WAN technologies (any vendor). Experience with Arista Velo Cloud and/or Aruba Edge Connect (Silver Peak) is advantageous.
- Basic understanding of dynamic routing protocols, including OSPF and BGP. Expert-level knowledge is not required.
- Familiarity with enterprise firewall technologies (any vendor). Experience with Palo Alto Networks and/or Fortinet Forti Gate is advantageous.
- Understanding of enterprise switching concepts, including VLANs, trunking, Spanning Tree Protocol (STP) and basic Layer 3 switching.
Experience with any major vendor platform is acceptable.
- Understanding of enterprise wireless networking and wireless LAN technologies. Exposure to Aruba AOS 8/10, Cisco Meraki or Fortinet wireless solutions is beneficial.
- Awareness of Secure Access Service Edge (SASE) concepts. Experience with platforms such as Zscaler is advantageous.
- Basic understanding of Microsoft Azure networking, including Virtual Networks (VNets), Virtual WAN (v WAN), User Defined Routes (UDRs) and hybrid network connectivity concepts.
- Familiarity with IPsec VPN technologies, including site-to-site VPN deployment and troubleshooting.
- Ability to troubleshoot and support enterprise network environments, escalating complex issues to senior engineers where appropriate.
- A willingness to learn and develop technical skills across networking, security, cloud networking and SD-WAN technologies.
- Strong analytical and problem-solving skills with a logical approach to troubleshooting.
- Excellent communication skills and the ability to work effectively as part of a team.
- Ability to prioritise and manage multiple incidents in a fast-paced operational environment.
- A proactive attitude and enthusiasm for learning new technologies.
Desirable Qualifications
- Cisco Certified Network Associate (CCNA) certification, or equivalent networking knowledge.
- Microsoft Certified: Azure Network Engineer Associate (AZ-700) certification, or equivalent Azure networking experience.
Benefits
Why people choose to grow their careers at UBDS Group
Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development.
At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth.
The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.
UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients.
This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.
- Employee Benefits
- Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies.
- We want you to grow with us and to help us achieve more
- Private medical cover for you and your spouse/partner, offered via Vitality
- Discretionary bonus based on a blend of personal and company performance
- Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
- Electric Vehicle leasing with salary sacrifice
- Contributed Pension Scheme
- Death in service cover
- About UBDS Group
At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Security & Infrastructure Operations Centre (SIOC) Engineer in Manchester employer: UBDS Group
UBDS Group is an excellent employer for those looking to make a significant impact in the field of business transformation. With a strong focus on collaboration and continuous improvement, employees benefit from a supportive work culture that prioritises professional development and offers extensive training opportunities. Located in a dynamic environment, this role not only allows for meaningful contributions to modernising legacy systems but also fosters personal growth within a forward-thinking team.
StudySmarter Expert Advice🤫
We think this is how you could land Security & Infrastructure Operations Centre (SIOC) Engineer in Manchester
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including UBDS Group, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through UBDS Group
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at UBDS Group. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Security & Infrastructure Operations Centre (SIOC) Engineer in Manchester
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at UBDS Group insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to UBDS Group that you’re committed to staying ahead in the game.
How to prepare for a job interview at UBDS Group
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at UBDS Group to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at UBDS Group.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
