At a Glance
- Tasks: Develop and expand strategic client relationships, focusing on public sector growth.
- Company: Join a dynamic team at UBDS, a leader in client success.
- Benefits: Enjoy 25 days holiday, private medical cover, and personal development opportunities.
- Other info: Collaborative environment with strong focus on continuous learning and career growth.
- Why this job: Make a real impact by driving client success and revenue growth.
- Qualifications: Experience in client-facing roles and a passion for strategic partnerships.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a high‑calibre Client Partner to join our Client Success function, responsible for developing and expanding strategic client relationships, with a primary focus on the public sector and ad hoc private sector business development. This role will work closely with the Group Chief Client Officer and Managing Partners to grow the UBDS group footprint within key strategic accounts, ensuring long‑term client success, revenue growth, and positioning UBDS as a trusted strategic partner.
As a Client Partner, you will be accountable for the growth, retention, and strategic development of key client accounts, predominantly within the public sector. You will act as a senior relationship owner, aligning UBDS capabilities to client priorities, driving account expansion, and ensuring successful delivery outcomes. You will take a consultative, outcome‑led approach to client engagement, identifying opportunities to extend UBDS services across digital transformation, cloud, data, and cybersecurity, while maintaining a strong focus on client satisfaction and long‑term value creation.
Key Responsibilities
- Own and develop senior client relationships across strategic accounts, primarily within the public sector.
- Drive account growth through expansion of existing engagements and identification of new opportunities.
- Work closely with Managing Partners to define and execute account strategies aligned to UBDS group growth objectives.
- Act as a trusted advisor to senior stakeholders, including C‑level contacts, understanding business priorities and shaping solutions accordingly.
- Ensure high levels of client satisfaction, retention, and long‑term partnership development.
- Identify, shape, and support the conversion of opportunities into revenue across the UBDS service portfolio.
- Collaborate with delivery teams to ensure successful execution and alignment with client expectations.
- Lead and coordinate multi‑disciplinary teams to position, pursue, and secure strategic opportunities.
- Develop and maintain strong relationships with partner organisations to enhance client value and extend reach.
- Support targeted new business development activities, including selective private sector opportunities where appropriate.
- Contribute to the development of thought leadership, case studies, and client success stories.
- Maintain accurate account plans, pipeline visibility, and revenue forecasts within Hubspot.
Experience
- Proven experience in a Client Partner, Account Director, or senior client‑facing role within professional services or consulting.
- Strong track record of managing and growing strategic accounts, particularly within the UK public sector.
- Experience in consultative, value‑based selling and account expansion within complex organisations.
- Demonstrated success in delivering revenue growth and building long‑term client relationships.
- Relevant industry or sales certifications.
- Knowledge of public sector frameworks (e.g. G‑Cloud, Digital Outcomes and Specialists (DOS)).
Skills and Expertise
- Deep understanding of public sector procurement, governance, and operating environments.
- Strong commercial acumen with the ability to identify and convert growth opportunities.
- Excellent stakeholder management skills, with experience engaging senior executives and decision‑makers.
- Broad understanding of digital transformation, including cloud, data and AI, and cybersecurity.
- Ability to operate effectively across both sales and delivery environments.
- Strong collaboration and leadership skills, particularly in matrixed organisations.
About You
- A client‑centric professional with a passion for delivering measurable business outcomes.
- A strategic thinker with the ability to translate client challenges into actionable opportunities.
- Highly collaborative, with the ability to influence and align stakeholders across all levels.
- Commercially driven, with a proactive and growth‑oriented mindset.
- Adaptable and comfortable operating in a fast‑paced, evolving environment.
- Committed to continuous learning and staying current with industry and technology trends.
Employee Benefits
- Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more.
- Private medical cover for you and your spouse/partner, offered via Vitality.
- Discretionary bonus based on a blend of personal and company performance.
- Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays.
- Electric Vehicle leasing with salary sacrifice.
- Contributed Pension Scheme.
- Death in service cover.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Client Partner employer: UBDS Group
UBDS is an exceptional employer that prioritises employee growth and development, offering extensive training options tailored to enhance both technical skills and business acumen. With a strong focus on client success in the public sector, our collaborative work culture fosters innovation and strategic thinking, while providing competitive benefits such as private medical cover, a discretionary bonus, and generous holiday allowances. Join us in a dynamic environment where your contributions directly impact long-term client relationships and organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Partner role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your experience in managing strategic accounts and driving growth. Have some success stories ready that highlight your consultative approach and how you've created value for clients. This will set you apart during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like UBDS, and express your interest in potential opportunities. Sometimes, the best roles aren’t advertised, and a direct approach can open doors.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and understand what companies are looking for. Make sure to check it out and apply through us to increase your chances of getting noticed!
We think you need these skills to ace Client Partner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in client partnerships, especially within the public sector. We want to see how your skills align with our needs at UBDS!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven account growth and client satisfaction in previous roles. We love seeing measurable outcomes that demonstrate your impact!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who’s not only skilled but also a great fit for our team culture. Share your passion for client success and strategic development!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with UBDS!
How to prepare for a job interview at UBDS Group
✨Know Your Client Landscape
Before the interview, dive deep into understanding the public sector landscape and UBDS's role within it. Familiarise yourself with key frameworks like G-Cloud and DOS, as well as current trends in digital transformation, cloud, and cybersecurity. This knowledge will help you speak confidently about how you can drive client success.
✨Showcase Your Relationship Skills
Prepare examples that highlight your experience in building and maintaining senior client relationships. Think of specific instances where you've acted as a trusted advisor to C-level executives, aligning solutions with their business priorities. This will demonstrate your consultative approach and ability to foster long-term partnerships.
✨Demonstrate Strategic Thinking
Be ready to discuss how you identify growth opportunities within existing accounts and how you’ve successfully expanded engagements in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your strategic mindset and commercial acumen.
✨Engage with Questions
Prepare insightful questions to ask during the interview. This could include inquiries about UBDS's future direction in the public sector or how they measure client satisfaction. Engaging with thoughtful questions shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
