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- Tasks: Be the friendly face that welcomes clients and keeps everything running smoothly.
- Company: Join UBC Flexible Offices, a leading provider of flexible workspaces in the UK.
- Benefits: Dynamic work environment with opportunities to grow and develop your skills.
- Other info: Perfect for those who thrive in busy, people-first environments.
- Why this job: Make a real difference by creating a welcoming atmosphere for startups and remote teams.
- Qualifications: No specific qualifications needed, just bring your energy and love for helping people.
The predicted salary is between 24000 - 30000 £ per year.
Do you thrive in busy, people-first environments? Are you the person who naturally makes everyone feel welcome the moment they walk through the door? If so, we'd love to meet you.
About us
We're UBC Flexible Offices, one of the UK's leading flexible workspace providers, with 15 locations across the country. Our Warrington home is a buzzing hub of startups, growing businesses and remote teams, and we're looking for a brilliant host to be the heartbeat of it all.
What you'll actually be doing
- Being the first (and best) point of contact for everyone who walks in
- Prepping and managing meeting rooms for busy schedules
- Handling calls, enquiries and day-to-day admin
- Going the extra mile to make clients feel genuinely looked after
- Keeping things running smoothly — even when it's hectic
What we're looking for
You don't need a specific qualification but you do need energy, warmth and a genuine love of helping people. Ideally you'll bring:
- Experience in a customer-facing or reception role (hospitality background? even better)
- Strong communication skills, on the phone, face to face and in writing
- The ability to juggle a dozen things at once without losing your cool
- A proactive, can-do attitude and great attention to detail
- Comfortable with MS Office and general admin tasks
Ready to apply?
Find the full job description and apply at ubcuk.com/about-us/join-our-team— we'd love to hear from you.
Customer Service & Reception Host, Serviced Office Space employer: UBC Flexible Offices
Contact Detail:
UBC Flexible Offices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Reception Host, Serviced Office Space
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with clients and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about making others feel welcome, think of scenarios where you can showcase your warm personality. Role-play with a friend or family member to get comfortable with common customer service situations.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and the team. Ask about their busiest times or how they handle challenging situations—this can give you insight into what it’s really like to work there.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace Customer Service & Reception Host, Serviced Office Space
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with people.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or reception roles. We love seeing how your past experiences can bring value to our buzzing environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at UBC Flexible Offices
✨Show Your People Skills
Since the role is all about making people feel welcome, be sure to highlight your experience in customer-facing roles. Share specific examples of how you've gone above and beyond to help clients or visitors in previous jobs.
✨Demonstrate Your Multitasking Ability
Prepare to discuss situations where you've successfully juggled multiple tasks at once. Think of times when you managed a busy front desk or handled several enquiries simultaneously, and be ready to explain how you kept everything running smoothly.
✨Be Proactive and Positive
The company values a can-do attitude, so come prepared with examples that showcase your proactive nature. Talk about instances where you took the initiative to solve a problem or improve a process, and keep your energy levels high during the interview!
✨Familiarise Yourself with the Company
Do a bit of research on UBC Flexible Offices and their locations. Understanding their mission and the type of clients they serve will help you tailor your answers and show that you're genuinely interested in being part of their team.