At a Glance
- Tasks: Lead and optimise support services for a top healthcare facility, ensuring quality and efficiency.
- Company: UAB St. Vincent's Birmingham, a leader in healthcare services.
- Benefits: Generous paid time off, parental leave, tuition reimbursement, and more.
- Other info: Dynamic role with opportunities for mentorship and professional growth.
- Why this job: Make a real impact on patient experience and operational excellence in healthcare.
- Qualifications: Master’s degree and 10 years of progressive healthcare operations leadership experience required.
The predicted salary is between 60000 - 80000 £ per year.
Position Overview
Department: Administration
Schedule: Monday through Friday
Work Location: UAB St. Vincent's Birmingham
Benefits for eligible positions only include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more.
What You Will Do
Provides strategic and operational leadership for Support Services across UAB St. Vincent’s including Food and Nutrition Services, Environmental Services, Guest Services, Linen Services, Patient Transportation Services, Switchboard Services, Volunteer Services, Hospitality House, Conference Center, Parking/Valet Services, Facilities Management, Biomed Services and other assigned functions. Responsible for developing and executing operational strategies that support organizational goals, regulatory compliance, quality outcomes, patient and employee experience, and financial performance. Collaborates with executive, clinical, and operational leaders to drive operational excellence, foster innovation, optimize resource utilization, and ensure services are aligned with industry best practices and organizational priorities.
Oversees operations for assigned Support Services departments across UAB St. Vincent’s facilities. Develops and executes strategic plans, operational priorities, and performance objectives that align support service operations with organizational goals, quality standards, patient experience initiatives, and financial performance expectations. Leads quality improvement and process optimization initiatives to enhance operational efficiency, service delivery, patient satisfaction, employee engagement, and overall departmental performance. Oversees departmental budgets, capital planning, resource allocation, and financial performance to support operational and organizational goals. Ensures compliance with regulatory requirements, accreditation standards, operational readiness initiatives, Environment of Care expectations, safety programs, and organizational policies and procedures. Collaborates with organizational, clinical, and operational leaders to support strategic initiatives, operational effectiveness, and service excellence across assigned departments. Oversees contracted services, vendor relationships, and external partnerships to ensure accountability, service quality, and compliance. Reviews operational, patient satisfaction, and employee engagement data to identify opportunities for improvement and implement action plans to support organizational goals. Provides guidance, mentorship, and development opportunities for leaders and staff while promoting accountability, collaboration, and continuous improvement. Represents assigned service lines in organizational committees, operational initiatives, regulatory surveys, accreditation activities, and planning efforts. Identifies operational challenges and develops solutions that support efficient operations, regulatory readiness, and industry best practices. Perform other duties and responsibilities as assigned.
What You Will Need
Minimum Requirements:
- Master’s degree in Healthcare Administration, Business Administration, Public Health, or related field required.
- Minimum of ten (10) years of progressive healthcare operations leadership experience required.
- Completion of an accredited Administrative Fellowship may be considered in combination with healthcare operations leadership experience.
Job Posting Title AVP Support Services Operations in Birmingham employer: UAB group
UAB St. Vincent's Birmingham is an exceptional employer that prioritises employee well-being and professional growth, offering generous benefits such as paid time off, parental leave, and tuition reimbursement. The collaborative work culture fosters innovation and operational excellence, providing ample opportunities for leadership development and engagement in meaningful healthcare initiatives. Located in a vibrant community, employees enjoy a supportive environment that values quality service delivery and patient satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Job Posting Title AVP Support Services Operations in Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like UAB group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at UAB group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like UAB group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Job Posting Title AVP Support Services Operations in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at UAB group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at UAB group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to UAB group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at UAB group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at UAB group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research UAB group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
