Commercial Support Executive

The Team: U105, a personality‑led station that broadcasts from the heart of Belfast with over 228,000 people tuning in each week across Northern Ireland for a combined total of 2 million hours per week. U105 offers a superb mix of classic pop hits from the 80s through to melodic contemporary artists, soft rock, classic/new country and the present day.

Our people are the driving force behind our business, translating our editorial and audio content, listeners and readership into revenue through successful and innovative advertising campaigns that really do achieve their objectives.

Your Role

• Greet and receive all visitors to the building and provide refreshment
• Sales administration for the sales team and SPI including: distributing incoming leads to the sales team, updating daily documents and reports, producing “Planit” schedules as and when requested
• Act as point of contact for Head Of Sales
• Day‑to‑day running for the station including the stationary order, receiving and following up on any phone calls received externally and setting up any new suppliers to the station
• Assist SPI when required (e.g., holiday cover and busy periods)
• Support planning and booking of all SPI activity through internal systems
• Support the sales team with new and existing customers to develop long‑term relationships
• Provide accurate revenue reports daily to station management and sales teams and update the CRM system
• Liaise with Sales/SPI to ensure all campaign bookings are moved onto reports as swiftly as possible
• Support the Sales/SPI teams to achieve revenue targets on a monthly basis
• Carry out final checks to ensure all processes are completed correctly before accepting a sales booking onto the system
• Ensure all copy is processed and sent to traffic before deadlines & make any necessary adjustments to ensure all audio is correct and in date
• Ensure all finance processes are met, carrying out prepayments and updating internal docs when necessary
• Carry out support training with new employees & support current employees to understand all processes using checklists and training guides
• Organise, schedule promotional team to ensure they are briefed and equipped for any off‑air event
• Manage, schedule, and run monthly reports for all clients
• Telesales support for specific projects
• Undertake any other responsibility deemed appropriate

What we’re looking for from you

• You are a positive, self‑motivated, outgoing individual who thrives under pressure and enjoys working in a fast‑paced environment
• Experience within a similar supporting / customer service role
• Demonstrable knowledge/experience of a telesales role
• Great written and verbal communication skills
• Strong interpersonal and relationship‑building skills
• The ability to complete work that requires a high level of accuracy
• Proven ability to work effectively as part of a team

Benefits

• Up to 60% discount on Harper Collins books
• Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
• Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
• Access to wellbeing benefits such as EAP, physio/massage and counselling
• A generous pension scheme with employer contributions of up to 5%
• Wide range of training available, plus full LinkedIn Learning access
• 25 days holiday, plus bank holidays and up to 4 volunteering days per year

We are committed to providing an inclusive recruitment process. If you require reasonable adjustments due to a disability or health condition at any stage of your application or interview, please let us know. You can contact us at careers@news.co.uk to discuss how we can support you to perform at your best.