At a Glance
- Tasks: Administer and support Citrix/VDI technologies while solving complex IT problems.
- Company: Join a leading organisation focused on enterprise IT services.
- Benefits: Competitive salary, security clearance, and potential for permanent position.
- Why this job: Be at the forefront of IT innovation and make a real difference in enterprise operations.
- Qualifications: Must be a U.S. citizen with advanced IT knowledge and problem-solving skills.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Position will be filled at any of the locations listed below:
- Battle Creek, MI: $89,508 - $116,362
- Columbus, OH: $93,400 - $121,422
- Dayton, OH: $92,841 - $120,696
- Fort Belvoir, VA: $102,415 - $133,142
- New Cumberland, PA: $102,415 - $133,142
- Ogden, UT: $89,508 - $116,362
- Philadelphia, PA: $98,630 - $128,221
- Richmond, VA: $93,499 - $121,551
Duties:
- Serves as an Information Technology (IT) expert with advanced knowledge in administering and supporting Citrix/VDI technologies.
- Serves as an advisor and senior staff specialist in the Enterprise Infrastructure Application Support Branch, Enterprise IT Architecture Division, Technical Foundation Services (TFS), and Enterprise IT Services (EIS).
- Provides technical guidance, analysis, advice, and troubleshooting/problem resolution on a wide range of operational problems involving enterprise IT services that impact enterprise operations in support of Citrix/VDI.
- Manages Enterprise Citrix Server Farms on a virtual platform, via VMware to include all virtual server infrastructure needed to support Citrix project, Citrix XenApp, XenDesktop, NetScaler, and provisioning software/appliances.
- Performs installation, configuration, maintenance and support of servers in a Citrix XenApp and XenDesktop environment.
- Reviews performance metrics of VDI Farm infrastructure to ensure availability of resources for external or remote users and internal users making server adjustments to improve that availability.
- Prepares reports and records of work accomplishments, administration information, and work materials as required and prepares information for supervisor on project progress.
- Provides tier 3 level enterprise support for Citrix/VDI Applications, Remote and Tool Support Branch for both Non-secure Internet Protocol Router Network (NIPRNET) and the Secure Internet Protocol Router Network (SIPRNET).
- Researches, documents, and applies Security Technical Implementation Guides (STIGs) or other mandated security configuration changes to Windows operating systems or applications to meet security compliance in support of Citrix/VDI and other Virtual Desktop Initiatives.
- Participates in planning, designing, conducting and evaluating the results of feasibility and performance studies and environmental tests of next generation of Citrix/VDI products for enterprise implementation.
- Receives trouble calls from end-users, provides all Tier III support to include troubleshooting or diagnostic routines and procedures, assesses the problem, determines actions necessary to resolve the problem, and takes those actions.
Requirements:
- Must be a U.S. citizen.
- Tour of Duty: Set Schedule.
- Security Requirements: Critical-Sensitive with Secret Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavourably adjudicated background checks will be grounds for removal.
- Fair Labor Standards Act (FLSA): Exempt.
- Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
- Recruitment Incentives: Not Authorized.
- Bargaining Unit Status: Yes.
- Pre-Employment Physical: Not Required.
- Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities.
- This is an obligated position and occupancy is subject to the return of former incumbent. If former incumbent fails to return to the position, occupancy may become permanent.
- This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations, J-6.
- Term Appointment may be converted to permanent.
IT Specialist (SYSADMIN/INFOSEC) in Richmond employer: U.S. Department of Defense
Contact Detail:
U.S. Department of Defense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Specialist (SYSADMIN/INFOSEC) in Richmond
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Citrix/VDI technologies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Citrix and VDI environments. This can really set you apart during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on common questions related to IT support and problem-solving scenarios.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that dream job in IT.
We think you need these skills to ace IT Specialist (SYSADMIN/INFOSEC) in Richmond
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with Citrix/VDI technologies and any relevant IT support roles. We want to see how your skills match the job description, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how your background makes you a perfect fit for the role. We love seeing enthusiasm and a personal touch!
Showcase Problem-Solving Skills: In your application, be sure to include examples of how you've tackled complex IT issues in the past. We value candidates who can demonstrate their troubleshooting prowess, especially in a Citrix/VDI environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at U.S. Department of Defense
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Citrix/VDI technologies and VMware. Be ready to discuss your experience with server management, troubleshooting, and any specific projects you've worked on that relate to the job description.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about past experiences where you had to troubleshoot complex issues or implement security compliance measures, and be ready to explain your thought process.
✨Showcase Your Communication Skills
As an IT Specialist, you'll need to communicate technical information clearly. Practice explaining complex concepts in simple terms, as you may need to do this for non-technical stakeholders during the interview.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. This will help you tailor your responses to show how you align with their mission and how you can contribute positively to their team.