Portfolio Business Development Representative

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

The Portfolio Business Development Representative is responsible for signing new and additional products with existing clients to increase return on investment for our customers and enhance our value proposition, turnover, and profits. They present offers and make sales to win new small to medium-sized Elavon customer business via telephone or mail. This role also supports processes focused on customers’ database maintenance.

You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identifying high-value customer opportunities within a specific geography and portfolio. In some cases, where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align our portfolio of products that can add the most value for them. In this role, you will be expected to execute effective campaign strategies across a customer portfolio, owning the full-cycle sales engagement plan for cross-selling and upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify and drive opportunity win plans for our existing customers. You will maintain an in-depth knowledge of our product portfolio and understand our competitors’ products. By driving the adoption of our products, you will play a pivotal role in propelling the company’s revenue growth while helping customers.

Responsibilities:

• Identify cross-sell and upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs and building trusted relationships with such customers to execute sales.
• Expand and exceed your goals within your designated portfolio.
• Present compelling proposals, define pricing models, negotiate, and sign cross-sell and upsell deals.
• Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live and ramp according to plan.
• Track, analyse, and create reports based on opportunity activity particularly on cross-sell, upsell, and migration processes using internal CRM tool (Salesforce).

Requirements:

• Fluent in the English language.
• High school diploma or equivalent previous sales experience.
• Telephone sales experience as Telesales Agent or equivalent.
• Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
• Experience selling payments and delivering cross-sell campaigns.
• Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets.
• Ability to work independently and as part of a team.
• Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce).
• Excellent communication, presentation, and interpersonal skills.

Location expectations: This role requires working from a U.S. Bank location three (3) or more days per week.

Accessibility: We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards: U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes clearly defined salary ranges aligned with industry benchmarks and internal equity standards, performance-based incentives for eligible employees, inclusive equitable benefits, continuous development opportunities, and employee recognition programs.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits.

Closing Date: Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.