Head of Private Markets in London

The Head of Private Markets is a senior leadership role within the Alternative Investment Services business. The role is responsible for strategic oversight, operational excellence, growth agenda and client delivery of fund administration services supporting private markets (Private Equity, Private Credit, Real Estate, and Infrastructure), which includes accounting, investor allocation, reporting and waterfall calculations. This role leads multi-layered teams, partners closely with investment managers and institutional clients, and ensures regulatory compliance, scalability, and best-in-class service delivery across complex fund structures. The Head of Private Markets has P&L responsibilities and acts as a trusted advisor to clients and senior stakeholders, driving operational strategy while balancing risk management, talent development, and business growth.

Responsibilities

• Executive Leadership & Strategy
  • Set and execute the growth strategy for private markets, aligned to overall business and U.S. Bank objectives.
  • Serve as a senior leader for the private markets fund services platform, contributing to enterprise-wide operational and growth initiatives.
  • Partner with Sales, Relationship Management, Product, and other enabling functions to enhance service offerings and scalability.
• Private Markets Oversight
  • Provide oversight of end-to-end fund administration activities, including NAV calculation and reporting, capital calls, distributions, and investor allocations, portfolio accounting for private markets instruments, management fee and carried interest calculations, financial statements and audit coordination.
  • Ensure accurate, timely, and compliant reporting, disclosures and regulatory oversight across multiple private credit and equity strategies/verticals.
  • Oversee onboarding of new mandates, complex fund launches, restructures, and lifecycle events.
• Client Relationship Partnership
  • Act as a trusted advisor and develop relationships with clients and centres of influence in the industry.
  • Execute on growth agenda by deepening relationships with existing clients and offering executive guidance on prospecting.
  • Act as the primary executive sponsor for key private markets in partnership with aligned Relationship Managers, as well as other business leaders.
  • Ensure consistent service level across clients and geographies and proactively manage client satisfaction, issue resolution, and service model evolution.
• Organizational Leadership & Transformation
  • Lead, develop, and inspire senior leaders and global/fund teams supporting private markets operations.
  • Build a strong bench of talent through succession planning, coaching, and performance management.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Sponsor and execute on transformation programs, operational efficiency initiatives, and technology enablement.
  • Implement enhancements to fund accounting platforms and reporting tools, and ensure appropriate technology solutions are implemented through partnership with technology and business resources.
• Risk, Governance & Regulatory Compliance
  • Ensure strong governance, internal controls, and adherence to regulatory requirements.
  • Partner with Risk, Compliance, and Audit teams to address findings and strengthen control environments.
  • Anticipate regulatory and market changes impacting private fund administration.

Qualifications

• Bachelor's degree required; advanced degree (MBA, MSF) preferred.
• Professional certification - CPA preferred.
• 15+ years of experience in fund administration, asset servicing, or investment operations, with significant focus on private markets or alternative investments.
• Proven experience leading large, complex teams and managing senior client relationships.
• Deep understanding of private credit and equity products, fund structures, and lifecycle events.
• Strong knowledge of regulatory, accounting, and operational risk frameworks.
• Demonstrated ability to lead through change and scale operations in a growing business.

Leadership Competencies

• Strategic and enterprise mindset.
• Strong executive presence and communication skills.
• Client-centric, solutions-oriented approach.
• Ability to balance risk management with commercial outcomes.
• Proven people leader with a focus on development and engagement.

We are committed to providing an inclusive and accessible recruitment experience.